Associate, Donor Relations (Giving Communities)-Hybrid

United Way Miami Inc•Miami, FL

7d•Hybrid

About The Position

United Way Miami, Inc. is hiring an Associate Donor Relations (Giving Communities) to join our team. As an Associate Donor Relations (Giving Communities), you will provide stewardship and donor relations support to United Way’s fundraising efforts to encourage long-term relationships and ensure positive and high-quality interactions with existing donors, as well as support the development staff in cultivating prospects to help them increase the number of leadership donors in Giving Communities.

Requirements

Bachelor’s degree or equivalent experience preferred.
One to three years’ experience, preferably in administration experience in donor relations, events, development, non-profit marketing, or other related fields.
Advanced Word, Excel, Outlook, and Andar. Knowledge of modern browsers.
Must be detail-oriented and able to multitask in a fast-paced environment.
Strong customer service skills required.
Ability to function in a team environment.

Nice To Haves

Spanish language not a requirement, but helpful.

Responsibilities

Works with the Giving Community team to support in carrying out individual plans that appropriately and consistently promote interaction with and recognition of donors at all levels.
Manages donor relations efforts and tracking, building relationships with the United Way’s donors.
Communicate on behalf of leadership as required.
Uses Andar to track the fundraiser’s donor relations activities.
Provide administrative functions as related to donor relations, including composing/drafting letters; setting up appointments; scheduling meetings; research as needed.
Coordinate with the finance department on donor relations-related billing and collections as appropriate.
Support external, internal, and special events and activities, including attending meetings and events.
Provide telephone support for the team that includes but is not limited to answering calls, recording and delivering accurate messages, referring complaints and requests for information to appropriate staff, and following up as needed.
Actively respond to donor inquiries, calls, and emails while keeping the assigned fundraiser apprised of any issues.
Work with Development professionals for the creation and execution of various donor stewardship. Create and maintain the stewardship calendar and engage the Development professional on action items.
Exercises independent judgment when making decisions on administrative matters. Originates new concepts, ideas and approaches to a more effective and efficient way of working.

Benefits

3 WKS Vacation Paid
12 Paid Holidays
12 PTO Paid Days
Competitive Health Benefits Package
Wellness Program Reimbursements up to $50/month
Short Term Disability at NO COST
Life Insurance & AD&D 2X Annual Salary at NO COST
Employee Assistance Program
Retirement Plan UP TO 6% Employer Funding
Professional Development Opportunities
Discounted On-Site Early Childhood Care
Tuition Assistance for Early Education Degree
Free Monthly Transit Card
Vacation amounts may vary based on roles, schedules, and years of service
Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.