Associate Document Control Support Rep
About The Position
Onsite: Horsham, PA CVR, Computerized Vehicle Registration, automates transactions taking place between vehicle dealerships and state registration agencies. CVR achieves these transactions by connecting automobile, motorcycle, and recreational vehicle dealers directly to the government system via a secure and reliable high-speed network. We are thrilled to add CVR to our industry leading suite of offerings. Are you early-career and looking for an opportunity to join a Global leader of it's industry? With CDK and CVR, you'll develop your career and have the freedom and ability to move upwards. How far you go is up to you!
Requirements
- Associates Degree strongly preferred
- Ability to document, track and monitor a problem/issue to a timely resolution
- Problem solving ability
- Strong verbal and written communication skills along with prioritization of duties
- Customer Service experience required
- Accuracy and attention to detail
- Strong analytical skills
- Strong data entry skills (Windows & IOS environments)
- Intermediate Windows skills
- Must live in Horsham, PA
Responsibilities
- Work closely with customers over the phone to research and resolve problems and issues.
- Collaborate with account executive, state manager, and director of operations as needed to address customer issues and concerns
- Work with the Bureau of Motor Vehicles to make title corrections and resolve problems.
- Understand and adhere to all Motor Vehicle policies and procedures at all times.
- Perform quality control inspections of Motor Vehicle paperwork, including error identification and documented resolution notes using web-based system.
- Utilize document management system to research, enter and manage data
Benefits
- Medical, dental, and vision benefits
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
