Associate Dispatcher

CenterPoint Energy • Evansville, IN

6d

About The Position

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
Job SummaryMonitors, dispatches and loads balance work orders to field personnel. Responds to requests on information and provides communication between customer service representatives and field personnel.

Requirements

• Requires a high school diploma or GED.
• Requires one year experience with SAP or a mobile data dispatching system and at least one year experience in/or supporting gas distribution operations or at least one year of equivalent dispatching experience.

Responsibilities

• Answers the telephone and works requests of field technicians.
• Dispatches orders.
• Monitors, routes, and documents work orders to service technicians; reviews backlogged work orders.
• Coordinates daily operational requirements between internal and external stakeholders.
• Collaborates with Call Center, operations, and supervision to achieve optimum results.
• Acts as liaison between the company, customers, state and local governmental agencies in an emergency situation.

Benefits

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Transit subsidies
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED