Associate Director, Veeva Clinical Excellence

GSK

17h•Hybrid

About The Position

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. GSK enters 2026 with strong momentum, building on 2025 growth, and advancing a robust pipeline. We expect key regulatory milestones, including new approvals and expanded indications, supported by 15 pivotal trials. By uniting science, technology, and talent, we remain committed to getting ahead of disease together. The Associate Director of Veeva Clinical Excellence plays an important role in driving the success of GSK's clinical study delivery by management and execution of assigned technology implementation projects within Veeva Clinical Operations Vault, which serves as a core technology platform for Global Clinical Operations. This role ensures that through efficient technology project leadership the business value of Veeva Clinical Operations Vault is maximized and in support to agreed business objectives. The role will also lead in execution of Change Management Strategies for respective Veeva Clinical Operations technology modules taking accountability in preparation of role-based communication plans or customized training materials.

Requirements

Bachelor’s degree in Life Sciences, Clinical Research, Healthcare Management, or related field.
7+ years of experience in Pharmaceutical or Biotech industry working in Clinical Operations, Operational Excellence, R&D Technology or related field.
In depth knowledge of clinical development and global regulatory guidelines and ICH/GCP
Good understanding and experience with the technology applications and systems that build / support the Veeva Clinical Operations Vault environment
Demonstrated experience in managing and implementing Change Management strategies.
Proved experience in technology project management
Strong critical thinking, problem solving, and decision-making capabilities
Ability to operate and take decisions autonomously
Demonstrated cross-functional collaboration with experience in building networks of partners and stakeholders, and broadly engaging with expert communities
Effective, strong communication skills with ability to communicate and influence at different levels of the organization.

Nice To Haves

Advanced degree in Life Sciences, Clinical Research, Healthcare Management, or a related field or MBA

Responsibilities

Lead/Co-lead the planning, execution, and delivery of Veeva Clinical Operations technology and innovation programs
Monitor and guide the execution of projects or components of larger initiatives, ensuring adherence to timelines, scope, budget, risk parameters, quality standards, and compliance requirements
Create project plans with clearly defined deliverables, ensuring alignment across systems, data, processes, and stakeholders.
Manage scope tracking, ensuring that acceptance criteria are well-defined and fulfilled.
Support the definition of key performance indicators (KPIs) and metrics to assess project success. Facilitate retrospectives to identify improvement opportunities and support implementation of corrective actions.
Lead risk management efforts by identifying potential risks with the project team and supporting the development of mitigation strategies, contingency plans, and escalation processes when necessary.
Execute a professional Change Management and System Communication strategy, including: Comprehensive impact assessments for planned changes.
Role-based communication plans tailored to stakeholder needs.
Customized training materials designed to meet user expertise levels.
Regular community engagements and meetings to align change initiatives.

Benefits

Performance with Choice – flexibility in working mode (hybrid working model 2/3 days per week in the office), flexible working hours.
Established job in an international, well-known pharmaceutical company.
Opportunity to work in professional team playing crucial role in maintaining GSK portfolio on the markets.
Opportunity to work within GSK standards and documentation applied globally.
Wide range of benefits (Medical Plan, Life Insurance, Employee Retirement Program, Sport and recreation cards, Recreation allowance, annual bonus).
Supportive & friendly working environment.

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