Associate Director, Technology Solutions

Sun Life • Wellesley, MA

1d

About The Position

Sun Life U.S. is a major provider of employee and government benefits, serving approximately 50 million Americans with dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. The company has over 6,400 employees and associates nationwide. The BenTech Partnership team at Sun Life is responsible for the BenTech partnership strategy. This role specifically supports the distribution organization in pre-sale technology solutioning for prospective group benefit clients and renewals of existing clients. The Associate Director will collaborate with Employee Benefit Reps and broker partners to identify suitable client solutions regarding connectivity, insurance products, and platforms, including demonstrating Sun Life's capabilities. Additionally, the role involves working with select broker technology teams to promote Sun Life Benefit Technology.

Requirements

• Relationship management skills: demonstrated ability to build and foster productive and healthy relationships with both digital platform partners as well as internal sales and home office partners
• Drive, self-motivation, a consultative nature and be a great problem solver
• Knowledge of the Group Benefits Insurtech marketplace, emerging trends and Client needs required
• Develop and maintain excellent working relationships with internal departments to oversee partnership operational connections
• Ability to work with a diverse range of people
• Excellent oral and written communication and presentation skills
• Excellent story telling skills to share the digital strategy with stakeholders and SL leadership team
• Bachelors’ degree required
• Minimum of 7+ years of experience in the Insurtech space either at a carrier, broker, or platform
• Collaborative and comfortable navigating in cross functional organizations with matrixed accountabilities

Nice To Haves

• Experience in Group Benefit and Absence products preferred

Responsibilities

• Provide in depth technical and operational expertise of benefits technology platform
• Advise, guide, and support Sun Life’s EBRs & Client Managers to enable the sale of digital as a product
• Support the roll-out of new benefits technology programs and relationship
• Develop business relationships with technology centers & experts with our top national and regional brokers to communicate and align digital strategies
• Promote Sun Life's capabilities and positioning of our BenTech value proposition
• Maintain awareness of competitive issues, trends, and opportunities in the marketplace
• Identify training opportunities and provide input into the development of training programs
• Act as a liaison with all internal Sun Life’s departments (e.g., Product, Distribution, Underwriting, Customer Service Delivery, Marketing, & Training) to ensure end to end process success, provide subject matter expertise, and develop recommendations to improve integrated service models with third party benefits technology

Benefits

• generous vacation and sick time
• market-leading paid family, parental and adoption leave
• medical coverage
• company paid life and AD&D insurance
• disability programs
• partially paid sabbatical program
• 401(k) employer match
• stock purchase options
• employer-funded retirement account
• flexible, inclusive and collaborative work environment that supports career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees