Associate Director, Technical Writing

PubMatic, Inc.•New York, NY

5d•$190,000 - $230,000•Hybrid

About The Position

Overview: PubMatic is a digital advertising technology company that empowers premium app developers and publishers to maximize their programmatic advertising revenue. We are seeking an experienced Associate Director of Technical Writing to join our team in New York. This position will lead the technical writing team and work cross-functionally with product management, engineering, and customer success teams to develop high-quality developer documentation and product user guides.

Requirements

7+ years of experience in technical writing, with at least 3 years in a management role.
Proven track record of managing technical writing teams and delivering high-quality documentation.
Strong technical writing skills with experience writing user guides, online help, release notes, and other technical documentation.
Ability to communicate complex technical concepts to non-technical audiences.
Experience working with cross-functional teams, including product management and engineering.
Familiarity with industry-standard documentation tools and platforms.
Experience with Agile development methodologies and tools.
Excellent project management and prioritization skills.
Bachelor's degree in Technical Communication, English, Computer Science, or a related field (or equivalent experience)

Nice To Haves

Experience in AdTech, MarTech, or enterprise SaaS environments.
Knowledge of HTML, CSS, JavaScript, or scripting languages to support developer-focused documentation.
Familiarity with AI-driven documentation tools and automation.

Responsibilities

Lead the development and execution of content and documentation strategy, ensuring alignment with product and business goals
Manage and lead a team of technical writers, providing guidance and support for the creation of high-quality technical documentation, including product guides, API documentation, and SDK developer guides.
Collaborate with cross-functional teams to identify documentation needs and requirements for new and existing products and work closely with product management and engineering teams to ensure documentation accuracy and completeness.
Develop and maintain documentation processes, tools, and standards to ensure consistency and quality of technical documentation across all products.
Plan and prioritize documentation projects, ensuring that documentation is delivered on time and within scope.
Manage our online documentation platform.
Continuously improve documentation processes and standards based on feedback from internal stakeholders and external customers.
Leverage AI to scale efficiency and quality