Associate Director, Tagging & Taxonomy Enablement

Bristol Myers Squibb•Princeton, NJ

About The Position

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Summary: The Associate Director, Tagging & Taxonomy Enablement is accountable for applying and maintaining Bristol Myers Squibb’s taxonomy and tagging frameworks across the Commercialization ecosystem. This role ensures metadata standards are consistently executed to enable personalization, automation, asset discovery, measurement, and velocity across content, sales, and technical workflows. The Associate Director manages tagging operations, tagging tools, and quality monitoring for assets supporting all Therapeutic Areas. They collaborate closely with CRM/Marketing Automation, Omnichannel Engine, Content teams, and Business Insights & Technology to ensure taxonomy alignment with system metadata, identity management, and analytics outputs. The role drives operational excellence and continuous improvements through monitoring, issue resolution, training, and scalable solutions including AI-assisted tagging.

Requirements

Taxonomy & Metadata Execution Expertise
Experience running tagging operations and enforcing metadata structures
Strong attention to detail and reliability in controlled processes
Technical Fluency with Tagging Platforms
Knowledge of metadata structures in CRM, CMS, automation, analytics, and MDM/CDP systems
Familiarity with AI-assisted tagging tools and API-driven metadata flow
Cross-Functional Collaboration
Able to operationalize standards across Marketing, Sales, Medical, Market Access, and Business Insights and Technology, and content creators
Adept at leading working groups and facilitating alignment
Governance Leadership & Decision Enablement
Skilled in establishing and facilitating governance forums, including agenda setting, documentation, and decision capture
Ability to translate governance decisions into clear operational actions for tagging, tooling, and metadata updates
Compliance & Quality Focus
Ensures tagging meets regulatory and quality standards required for the Pharmaceuticals industry
Proactive approach to data accuracy and metadata governance
User Enablement & Support
Skilled in training, documentation, troubleshooting, and onboarding
Communicates value of tagging clearly to drive consistent adherence
Continuous Improvement & Value Mindset
Uses metrics to identify bottlenecks and improve tagging efficiency and outcomes
Supports automation to reduce manual effort and improve scale
Bachelor’s degree in Information Science, Computer Science, Data Management, Business, or a related field (advanced degree preferred)
Minimum 5+ years of experience in life sciences, pharmaceutical, or healthcare industry, including taxonomy, metadata, data management, or commercial operations
Expertise in designing and managing enterprise taxonomies, metadata frameworks, and tag libraries
Hands-on experience with taxonomy/tagging platforms, DAM/CMP systems, Veeva Vault PromoMats, CRM/marketing automation, or CDP/MDM platforms
Proven experience establishing governance models, change-control processes, and operating frameworks for taxonomy & tagging standards
Technical proficiency with metadata, ontology, classification engines, auto-tagging and AI-assisted metadata enrichment solutions
Strong communication, training, and stakeholder engagement capabilities to drive adoption of taxonomy and tagging best practices

Responsibilities

Implement Taxonomy & Tagging Standards Across Systems
Apply classification standards consistently for content, audience, campaign, channel domains.
Manage tagging libraries, versioning, metadata documentation, and accessibility
Manage Tagging Operations & Accuracy
Oversee tagging execution workflows, quality checks, remediation, and compliance tracking
Provide day-to-day guidance and support to tagging users
Coordinate Cross-Functional Requirements & Alignment
Engage Marketing, Sales, Medical, Market Access, and Business Insights and Technology teams to ensure taxonomy supports priority use cases
Facilitate tagging councils, use-case intake, and alignment workshops
Support Taxonomy Governance & Change Implementation
Participate in taxonomy governance forums and provide operational perspectives on proposed updates
Translate approved taxonomy changes into actionable tagging and metadata updates across CRM, CMS, MA, analytics, and downstream systems
Maintain change-control documentation, including version history, impact assessments, and migration plans
Coordinate rollout of changes through training, communications, SOP updates, and system testing to ensure compliance and adoption
Monitor post-implementation adherence and resolve issues related to taxonomy changes in production environments
Enable Personalization, Automation & Insight Generation
Ensure tags feed into segmentation logic, orchestration rules, content activation, and reporting
Help implement auto-tagging and AI metadata enrichment models
Monitor Performance & Drive Continuous Improvement
Define and track key metrics (e.g., discoverability, reuse rate, tag quality)
Identify process improvements and tooling enhancements
Support Vendor/Tooling Partnerships & Budget Discipline
Manage vendor deliverables related to tagging services and tooling
Track operational spend and ensure value realization

Benefits

Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

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