Associate Director, Sales Operations

Meitheal Pharmaceuticals • Chicago, IL

54d • $140,000 - $180,000 • Hybrid

About The Position

The Associate Director, Sales Operations is responsible for leading and optimizing the sales operations function to drive efficiency, effectiveness, and productivity within the commercial sales, marketing, and virtual sales teams. This role involves strategic planning, process improvement, data analysis, a focus on optimization, and cross-functional collaboration to support the achievement of sales targets and business growth. The compensation range for this position is $140,000 - $180,000. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

Requirements

• Bachelor's degree in business administration, Sales, Marketing, or a related field; MBA preferred.
• 7+ years of experience in pharmaceutical sales operations, with at least 3 years in a leadership role.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proficiency in sales technology and tools, such as CRM systems (e.g., Salesforce, PowerBI, Varicent, etc.).
• Proven track record of driving sales process improvements and achieving sales targets.
• Strong leadership and team management skills.

Responsibilities

• Strategic Planning and Execution:
• Develop and implement sales operations strategies (e.g., sample management, sales territory design, sales incentive design and implementation, commercial workforce optimization) that align with overall business objectives.
• In collaboration with senior leadership, define and implement operational projects which help achieve sales goals and deliver revenue.
• Sales Process Optimization:
• Analyze and refine sales processes to improve efficiency and effectiveness.
• Implement best practices and tools to streamline sales activities and enhance productivity.
• Define and improve sales force effectiveness metrics.
• Assess and develop sales operations training, as required.
• Sales Incentive Compensation Leadership
• Lead the development, administration, budgeting, and effectiveness of sales incentive compensation plans.
• Carefully develop and manage sales incentive compensation budgets in partnership with commercial finance.
• Lead the development and communication of sales incentive compensation.
• Develop and implement incentive compensation governance programs.
• Sales Data Analysis and Reporting:
• Oversee the collection, analysis, and reporting of sales data to provide insights and recommendations.
• Work cross-functionally to develop and maintain dashboards and reports to track key performance indicators (KPIs) and sales metrics.
• Cross-Functional Collaboration:
• Work closely with marketing, finance, product, and customer success teams to ensure alignment and support for sales initiatives.
• Facilitate communication and collaboration between sales and other departments.
• Technology and Tools Management:
• Evaluate, implement, and manage sales technology and tools, such as CRM systems (Veeva), reporting systems, and related data structures to support sales operations.
• Ensure the effective use of technology to enhance sales processes and data management.
• Budget Management:
• Develop and manage the sales operations budget, ensuring efficient allocation of resources.
• Monitor expenses and optimize costs to achieve financial targets.
• Contract compliance:
• Develops and manages enhanced Tableau-based contract compliance tools; provides monthly reports and presents updates to senior leadership on GPO, IDN, Wholesaler and other key contract performance metrics.

Benefits

• Hybrid Work Schedule: Enjoy the flexibility to work remotely three days a week.
• Casual Dress Code: Embrace a relaxed and comfortable dress code that allows you to express your personal style.
• Collaborative Culture: Join a team that values open communication, teamwork, and the exchange of ideas.
• Professional Growth: We offer ample opportunities for professional development and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Chemical Manufacturing
• Number of Employees: 101-250 employees