Associate Director (Qualitative) | Media & Tech Division | New York, US

Savanta•New York, NY

21d•$85,000 - $95,000•Hybrid

About The Position

As Associate Director, you’ll be tasked with leading, implementing and delivering first-class strategic research programs across a range of methodologies, and delivering insightful recommendations that help drive value within our most high-profile clients. This role is focused on qualitative research methodologies. There is a high level of responsibility for delivering high-quality custom research through first-class project-management, delegation, and progression of day-to-day activity while ensuring clients are kept informed and that any project issues are swiftly resolved. As an AD, you will have your own portfolio of accounts that you will be responsible for in terms of revenue target, client satisfaction, and growth. You will be part of a team that strives to make efficiencies, whilst improving the quality of deliverables and looks to increase profitability on an ongoing basis. A key requirement is to have a tech-first mindset as we look to implement new techniques, automation, and AI. This role is suited for a hands-on researcher ready to immerse themselves in the work and take ownership from day one.

Requirements

Qualitative research methodologies and/or consulting within an agency setting.
Leading international market research programs.
Managing client accounts, deliver projects end-to-end, and contribute to business development.
Creating and developing storytelling reports and presentations in PowerPoint.
Strategic and analytical thinking, capable of distilling complex findings into actionable insights and strategic recommendations.
Conducting briefs and workshops for C-level executives, quickly building trust with senior stakeholders.
Forging strong, collaborative relationships with internal stakeholders.
Driving efficiency, quality and productivity while managing time and resources effectively and consistently meeting strict deadlines
Managing and motivating a team, including mentoring, inspiring best practice at every opportunity, and fostering a collaborative and inclusive work environment.
A tech-first mindset is essential as we adopt a variety of technology tools to enhance efficiencies and provide added value to clients.

Responsibilities

Client Account Management: Lead day-to-day management of multiple projects and client relationships, ensuring high standards and client satisfaction.
Project Leadership: Oversee project planning, fieldwork, analysis, and reporting. Deliver insightful presentations and actionable recommendations to clients.
Business Development: Support the senior team in developing growth strategies, identifying new business opportunities, and contributing to proposals and pitches.
Team Leadership: Mentor and develop junior staff, foster a culture of innovation and service excellence, and deliver training on market research and technical skills.
Tech-First Mindset: Champion the adoption of new techniques, automation, and AI to improve efficiency and profitability.