Associate Director, Program Manager, Digital Assessments

The College Board

3d•$56,000 - $95,000•Remote

About The Position

As Associate Program Manager, Digital Assessments, you will play a pivotal role in operationalizing and advancing digital assessment delivery. This position is ideal for a highly organized, proactive project manager eager to learn the digital assessment landscape, manage operational delivery, and support the execution of digital product initiatives. You will lead and/or support defined projects across digital assessment operations—assessment delivery readiness, user acceptance testing (UAT), and pilot support—while ensuring teams remain aligned, risks are mitigated, and deliverables meet quality expectations. This role bridges program management discipline with digital product execution. You will partner closely with colleagues across PDPM, Assessment Delivery, Digital Product, College Readiness Assessments (CRA), and Advanced Placement (AP) to ensure digital assessments are delivered smoothly and successfully.

Requirements

2 to 4 years of experience in project or program management, ideally supporting digital product development, technology operations, or assessment delivery
Proven ability to manage multiple projects simultaneously, balancing competing priorities and tight timelines
Demonstrated success tracking progress, identifying risks or issues early, and driving work through to completion
Experience using tools such as Microsoft Office, JIRA, Smartsheet, or similar project management platforms
Experience supporting digital assessment programs or education technology initiatives.
Familiarity with Agile methodologies and iterative delivery practices
Experience facilitating meetings, managing dependencies, and coordinating work across cross-functional teams
A process-oriented mindset with a focus on continuous improvement and operational excellence
Bachelor's degree or an equivalent combination of education and relevant experience
Ability to travel 3 to 5 times per year to College Board offices or for College Board business
A passion for expanding educational and career opportunities and mission-driven work
Authorization to work in the United States for any employer
Curiosity and enthusiasm for emerging technologies , with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.
Clear and concise communication skills , written and verbal
A learner's mindset and a commitment to growth : welcoming diverse perspectives, giving and receiving timely , respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence : solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach : working across differences, fostering trust, and contributing to a culture of shared success.

Responsibilities

Lead and coordinate defined workstreams under the direction of senior PDPM staff.
Manage the day-to-day execution of projects, ensuring scope, schedule, and quality goals are met.
Maintain and update project plans, schedules, risk registers, and key documentation (meeting notes, process maps, action logs, etc.).
Drive alignment among stakeholders by facilitating stand-ups, coordinating status updates, and following up on deliverables.
Translate retrospective outcomes into actionable improvement plans that enhance efficiency, collaboration, and deliver quality across initiatives.
Partner with internal stakeholders to support execution of digital assessment delivery, readiness initiatives, or digital pilots.
Support key communication touchpoints, ensuring clear documentation of project status, risks, and dependencies across teams.
Create clear concise summaries and updates for cross-functional stakeholders.
Build strong relationships across teams and serve as a reliable point of contact for coordination and follow-through.
Facilitate workstream retrospectives at key project milestones to capture insights, identify opportunities for process improvement, and highlight team achievements to share with the broader organization.
Support operational transition activities from legacy to digital assessment processes.
Collaborate with product and operations teams to document and refine repeatable processes for digital assessment readiness and delivery.
Support assessment delivery operations, including UAT planning and set-up and key pilot tasks, in partnership with product and technology teams.