Associate Director, Patient Access Solutions – Field Reimbursement Manager (FRM) Resources Support

Gilead Sciences • Foster City, CA

2d • Onsite

About The Position

At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. As an Associate Director, Patient Access Solutions – Field Reimbursement Manager (FRM) Resource Support, at Gilead you will play a critical role in enabling patient access by leading the strategy, development, and execution of access and reimbursement educational resources. This role sits within the Patient Access Solutions Support Program and is responsible for developing compliant, effective access and reimbursement materials that support the HIV Prevention Field Reimbursement Manager (FRM) team. The Associate Director provides strategic oversight of FRM tools and resources, ensuring alignment with market access strategy, patient support program objectives, and the evolving needs of healthcare providers and their office staff. This position collaborates closely with cross‑functional partners including Marketing, Market Access Payer Strategy, Trade, Commercial Learning & Development (CL&D), Patient Support, and FRM teams. The Associate Director leads the planning, governance, and continuous improvement of FRM materials, tools, and training, with a focus on delivering consistent, high‑quality provider and patient experience across brands and therapeutic areas. This role is based in Foster City, CA and not open to Remote work.

Requirements

• High School Degree and Fourteen Years’ Experience OR Associate’s degree and Twelve Years Experience OR Bachelor's Degree and Ten Years’ Experience OR Masters' Degree and Eight Years’ Experience OR PhD and Two Years’ Experience

Nice To Haves

• Bachelor’s degree and 10 years of experience in pharmaceutical, biotechnology, or healthcare marketing, market access, patient services, or reimbursement‑related roles.
• Experience supporting or partnering with Field Reimbursement Manager (FRM) teams or similar field‑based access roles.
• Demonstrated expertise in patient and healthcare provider support programs, access and reimbursement strategies, and drug acquisition channels.
• Strong understanding of U.S. healthcare reimbursement systems, including medical and pharmacy benefit design.
• Experience leading cross‑functional initiatives and influencing without formal authority.
• Proven ability to manage agencies and external vendors.
• Experience with analytics‑driven decision‑making and digital enablement of access tools.
• Strong project management, strategic planning, and execution capabilities.
• Excellent written, verbal, and presentation skills.
• Comfort working in environments with ambiguity and evolving priorities.
• Proficiency with Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Leading the creation, execution, and ongoing optimization of access and reimbursement materials, resources, and tools for the HIV Prevention FRM team, with potential support across the broader FRM portfolio.
• Ensuring all FRM materials align with patient support program positioning, access strategy, and compliance requirements.
• Partnering with FRM, Patient Support, and Access & Reimbursement colleagues to translate payer landscape insights, acquisition models, and reimbursement dynamics into effective educational resources.
• Collaborating with internal and external partners to support the effective use of digital tools, portals, and data to address patient and provider access challenges.
• Managing agency and vendor relationships in partnership with Patient Support teams to ensure high‑quality, compliant deliverables.
• Leading annual planning for FRM materials and resources, identifying access barriers and driving innovative, compliant solutions.
• Overseeing governance and review processes in collaboration with Legal, Medical, Regulatory, Market Access, National Accounts, Brand, and Trade partners.
• Leading FRM Team training needs and planning of the FRM National and Mid‑Year Meeting.
• Ensuring all activities are conducted in accordance with applicable laws, regulations, and ethical standards related to patient support programs and field‑based reimbursement activities.

Benefits

• This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.
• Benefits include company-sponsored medical, dental, vision, and life insurance plans.
• For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing
• Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees