Associate Director, Pain Field Leadership and Account Management Training

Vertex Pharmaceuticals • Boston, MA

22h • Hybrid

About The Position

Vertex Pharmaceuticals is looking to hire an Associate Director, North America Commercial Field Team- Pain on a full-time basis. The AD will report to the Head of Pain Training to develop training materials/curriculum and enhance the skill and knowledge for our US field teams for our Pain portfolio. The ideal candidate must possess a unique blend of customer-facing field & pharmaceutical training experience, but most importantly scientific aptitude that will enable them to lead through science. The individual must be a strong collaborator to work cross-functionally within the US Commercial Team (Sales, Marketing, Managed Markets) but more importantly across the entire organization (Medical Affairs, HR, Legal, Regulatory and Compliance teams).

Requirements

• Bachelor’s Degree required. MBA or relevant Master’s degree preferred
• 5+ years of experience in the pharmaceutical/biotech industry
• 2+ years Training and Development experience in field or training role
• Demonstrated proficiency in creating customized workshops for field teams based on instructional design/adult learning principles
• Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing
• Ability to influence, collaborate and interact effectively with senior leadership and multiple key stakeholders across teams to align on objectives and provide consistent training direction
• Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required
• Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
• Skillful team player able to develop rapport and credibility with key stakeholders
• Ability to work independently and on a team; positive, team-focused approach is essential
• Experience with and ability to use Microsoft Office and associated tools (WORD, Excel, PowerPoint)
• Ability to travel domestically as needed

Nice To Haves

• 3+ years of leadership experience (Field, HQ)
• In depth understanding of account management principles and engaging organized customer groups (IDNs) in complicated health ecosystems health systems
• Pain marketplace experience, clinical pain management experience, hospital sales, and JOURNAVX™ (suzetrigine) knowledge and/or selling experience
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
• Commercial pharmaceutical training experience
• Experience as an account executive in complicated markets
• US Market Access training experience preferred

Responsibilities

• Leading training activities primarily for the strategic account teams (Health Systems) and front line managers (Coaching Effectiveness)
• Work cross functionally across our Pain program teams to develop, deliver and evaluate training programs, curricula and corresponding training materials and programs for field representatives and field leadership
• Designing relevant training modules and onboarding materials/curriculum in accordance with Medical, Marketing, Regulatory and Legal guidance
• Proactively identify training needs and develop effective strategies for deployment to field teams
• Organize, facilitate and continually improve field team(s) training and orientation, plan of action meetings and the roll-out of new materials
• Work with Commercial cross-functional teams to plan, design and deliver all training at National Meetings and POAs
• Develop and deliver initial and advanced training curriculum for new hires and current field team members to improve skills throughout their tenure to meet business goals
• Proactively conduct on-going communications with field management and other key stakeholders to identify training needs and develop specific training objectives and strategies to meet those needs
• Hold joint responsibility for creating and implementing field organizational development plans
• Represent Learning and Development in brand and business planning and product launches and/or label expansions
• Partner with HR team to ensure alignment with company learning and development philosophy
• Manage the identification and selection of vendors as well as manage subsequent relationships and projects relating to field training
• Stay abreast of learning, training and development best practices and current trends in pharmaceutical and life science industries - utilizing current advances within digital, live, and virtual platforms
• Document and maintain policies and procedures for areas of responsibility
• Partner with international colleagues to share best practices and create global efficiencies when required
• Effectively manage vendor relationships including deliverable dates & budget management
• Completion of ad hoc projects and analysis relating to group responsibilities as requested

Benefits

• This role is eligible for an annual bonus and annual equity awards.
• Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
• At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.
• From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees