Associate Director, Orientation Services

University of IowaIowa City, IA
10h$70,000Hybrid

About The Position

The University of Iowa Orientation Services is hiring a dedicated Associate Director (100%25 appointment). The Associate Director of Orientation Services plays a critical leadership role in shaping the transition experience for new undergraduate students and their families. This position oversees the design, implementation, and assessment of in-person orientation and welcome programming that supports student success, belonging, and retention. The Associate Director provides strategic direction for major in-person, university-wide initiatives, supervises professional staff, and collaborates with campus partners to ensure a seamless and engaging transition for all new undergraduate students. They will also have the opportunity to: · Design and implement in-person Becoming a Hawkeye Orientation Programs that support the educational experience and retention of new students. · Promote program initiatives across campus and at various campus events. · Supervise the Assistant Director responsible for recruiting, hiring, and training the students leaders for Becoming a Hawkeye and On Iowa! programs · And more! For a full job description, including all duties and competencies assigned or e-mail the contact listed below. Visit: Job Opportunities (Org 02 & 35) to see all job opening with the Office of the Provost at the University of Iowa. About the Department: University College serves an important role at the University of Iowa and is an academic home for numerous courses or programs that span across multiple units. The College offers two bachelor's degrees, the BAS and BLS. These programs allow students who have already received an associate's degree, or who have prior college credit, to earn a four-year degree. We also offer undergraduate certificate programs in: clinical and translational science, leadership studies, nonprofit management, and sustainability. In addition, several K-12 programs are also administered through academics units that are associated with University College. University College is committed to the success of all University of Iowa students. This commitment is demonstrated in the programs and services that we offer through Orientation Services, On Iowa!, New Student Services, Academic Support and Retention, and the Academic Resource Center.

Requirements

  • Master’s degree in Higher Education & Student Affairs, Counseling, Educational Leadership, or a related field.
  • 3–5 years of full-time experience in higher education, student affairs, or related functional areas (e.g., orientation, new student programs, first-year experience, student involvement, residence education).
  • Experience in planning, implementing, and assessing large-scale programs, such as orientation, welcome weeks, or campus-wide initiatives.
  • Demonstrated experience with supervision, including training, supporting, and evaluating professional staff.
  • Strong ability to collaborate with campus partners, build relationships, and work effectively across departments.
  • Excellent written and verbal communication skills, including the ability to present to large audiences.
  • Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Experience using data to assess programs and produce reports aligned with departmental and institutional goals.
  • Ability to work occasional evenings and weekends to support programs and events.

Nice To Haves

  • 5+ years of progressively responsible experience in orientation, transition programs, or first-year experience initiatives.
  • Previous experience working with orientation leader training, including academic courses or structured leadership development programs.
  • Experience planning or overseeing multi-day welcome week programs with multiple committees and stakeholders.
  • Demonstrated ability to lead cross-functional teams and manage complex, large-scale events with logistical demands.
  • Familiarity with student transition theory, student development theory, and best practices in orientation and retention.
  • Experience working with parent and family programs or supporting family orientation initiatives.

Responsibilities

  • Design and implement in-person Becoming a Hawkeye Orientation Programs that support the educational experience and retention of new students.
  • Promote program initiatives across campus and at various campus events.
  • Supervise the Assistant Director responsible for recruiting, hiring, and training the students leaders for Becoming a Hawkeye and On Iowa! programs

Benefits

  • comprehensive and competitive benefits package
  • exceptional health coverage
  • university-paid life insurance
  • robust retirement plans
  • generous leave policies
  • 24/7 support services
  • well-being resources
  • access to UI Health Care specialists
  • advanced training
  • leadership development
  • tuition assistance
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