Associate Director Operations Excellence

PAI Holdings LLCGreenville, SC

About The Position

This position will lead site process improvements and department efficiency initiatives. Perform assessments utilizing analytical skills to understand department environments and associated Lean Six Sigma opportunities. Leverage the flexibility of Lean and Six Sigma tools to enhance approach to department environments. Develop, manage and lead continuous improvement strategies and initiatives. Lead/assist in execution of Rapid Improvement events.

Requirements

  • Bachelor’s degree (or equivalent experience) required; advanced degree (MBA, MS) preferred
  • Lean Six Sigma Certification. Six Sigma Black Belt/Master Black Belt and Lean Master Certification from reputable program
  • Minimum of two years of experience as a full-time Black Belt and/or Master Black Belt with hands-on Lean experience
  • Led or had significant hands-on experience with at least five (5) projects at Black Belt level
  • Led classroom Lean Six Sigma training, along with coaching and mentoring of Green Belts, Black Belts and potential Master Black Belts at organizations known for Lean Six Sigma utilization for strategic growth
  • Demonstrated mastery of Six Sigma tools and Lean concepts
  • Advanced data analytics beyond basic Six Sigma tools
  • Development of metrics and dashboard concepts
  • Benchmarking, survey and other Voice of Customer vehicles
  • Advanced PowerPoint and Minitab skills
  • Change Management education and experience
  • Job Knowledge and Skills. Possess required knowledge and skills to successfully perform job. Rapidly embraces and applies new ideas and approaches where doing so adds value.
  • Results-Orientation. Knows how to get things done in an effective and efficient manner with available resources. Plans and prioritizes work, sets and accomplishes goals. Strives to continuously improve company and individual performance.
  • Communication. Cultivates a culture of openness and information sharing. Demonstrates integrity and honesty in all communication. Is willing to “speak the truth” and advocate positions even when unpopular. Provides constructive feedback. Avoids blaming others and is ethical at all times.
  • Innovation. Approaches work with a fresh perspective. Challenges the status quo and looks for better ways of doing things. Develops creative and business-minded solutions to difficult situations. Thinks “outside the box.”
  • Leadership. Takes personal responsibility and leads by example. Demonstrates initiative and is committed to and enthusiastic about achieving company success. Makes timely and sound decisions and is willing to make tough choices when necessary. Consults others as appropriate.
  • Accountability. Reliable and action-oriented. Completes quality work on schedule and in a safe manner. Delivers as promised. Maintains a sense of urgency in accomplishing work. Willing to go the extra mile.
  • Team-Orientation. Develops and maintains high customer satisfaction levels with internal and external audiences. Demonstrates a bias toward service, quality and teamwork. Builds constructive and effective working relationships. Is committed to the success of all stake holders.

Nice To Haves

  • Project Management Professional certification (PMI) highly desirable

Responsibilities

  • Responsible for assisting in identification and leading process improvement projects that support strategic imperatives through the use of Lean Six Sigma methodologies.
  • Mentor project team members regarding Six Sigma culture and infrastructure.
  • Ensure appropriate identification of root causes through effective use of data analysis tools and techniques.
  • Use Six Sigma and advanced project management methodology to drive change management.
  • Act as a change agent to instill Lean Six Sigma culture throughout the organization.
  • Identify and propagate Best Practices.
  • Evaluate solutions and implementation plans.
  • Partner with Process Owners and Champions to drive results.
  • Create, motivate and facilitate cross-team collaboration across business units to deliver on business objectives.
  • Develop and provide Lean Six Sigma training and coaching for Black Belts, Green Belts, and process improvement groups.
  • Prepare and present findings/proposals to senior leadership with recommendations, including cost benefit analysis, risk mitigation, and action plans.
  • Deliver significant business impact on potential project opportunities.
  • Other duties as assigned.
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