Associate Director, Operational Field Alignment

Bristol Myers Squibb • Princeton, NJ

37d

About The Position

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Field Strategy and Analytics Partner with Brand and Sales leadership to drive vision and strategy, enabling execution of analytics such as customer segmentation and statistical analyses to improve field effectiveness. Deliver all field effectiveness-related analytics, including customer valuation, segmentation, targeting and alignment, and statistical analyses. Identify opportunities for in-depth analytics based on ongoing trend assessments Drive execution of sales force deployment models and territory alignments Implement physician segmentation and promotional response models to support brand and portfolio strategies. Support territory alignment systems and resolve field-based targeting issues. Manage Analytics Delivery and Reporting Drive the development and dissemination of performance reports, ad hoc analytics requests, and self-service reporting tools, ensuring quality, timeliness, and actionable insights for stakeholders. Ensure compliance with relevant regulations and internal policies Continuously improve operational processes through analysis, root cause identification, and implementation of changes Foster Collaboration and Continuous Improvement Work cross-functionally with Sales, Marketing, Customer Excellence/BI&T, and Commercial Analytics teams to address field force challenges, support fact-based decision-making, and enhance analytics capabilities aligned with business priorities. Collaborate with a broad set of cross-functional counterparts (including Strategy & Operations Leads, Brand Leadership, and Sales Operations) to achieve organizational objectives. Foster a culture of teamwork, customer focus, open communication, and continuous improvement.

Requirements

• Bachelor’s degree required, MBA or other advanced degree preferred.
• Min 5 years of experience in the pharmaceutical industry, with a focus on sales force deployment, targeting, and territory alignment.
• Experience developing segmentation and response models, optimizing sales force deployment, and aligning territory workloads.
• Excellent written and verbal communication skills; ability to present to executive audiences.
• Advanced proficiency in Excel, Access, PowerPoint, and familiarity with pharmaceutical data sources (e.g., IQVIA/IMS, Wolters Kluwer, Verispan).
• Demonstrated ability to collaborate across functions and manage complex projects.
• Working knowledge of the US pharmaceutical marketplace and healthcare environment.
• Strong experience working with structured and unstructured data
• Hands-on experience with secondary healthcare data (e.g., EMR, Claims, Sales)
• Successful track record operating in a complex organizational environment
• Experience interacting with senior management and fulfilling their insight/analytical information requirements

Nice To Haves

• Experience in business analytics, ROI analysis, and strategy development for targeting and field alignment.
• Strong customer focus and commitment to performance excellence.
• Ability to draw inferences from disparate data sources, identify key findings, link to implications, and provide recommendations in a digestible and business-friendly format
• Proven ability to influence cross-functionally in a matrix environment
• Strong interpersonal skills, including the ability to work with diverse teams across organizational lines and structures

Responsibilities

• Partner with Brand and Sales leadership to drive vision and strategy, enabling execution of analytics such as customer segmentation and statistical analyses to improve field effectiveness.
• Deliver all field effectiveness-related analytics, including customer valuation, segmentation, targeting and alignment, and statistical analyses.
• Identify opportunities for in-depth analytics based on ongoing trend assessments
• Drive execution of sales force deployment models and territory alignments
• Implement physician segmentation and promotional response models to support brand and portfolio strategies.
• Support territory alignment systems and resolve field-based targeting issues.
• Drive the development and dissemination of performance reports, ad hoc analytics requests, and self-service reporting tools, ensuring quality, timeliness, and actionable insights for stakeholders.
• Ensure compliance with relevant regulations and internal policies
• Continuously improve operational processes through analysis, root cause identification, and implementation of changes
• Work cross-functionally with Sales, Marketing, Customer Excellence/BI&T, and Commercial Analytics teams to address field force challenges, support fact-based decision-making, and enhance analytics capabilities aligned with business priorities.
• Collaborate with a broad set of cross-functional counterparts (including Strategy & Operations Leads, Brand Leadership, and Sales Operations) to achieve organizational objectives.
• Foster a culture of teamwork, customer focus, open communication, and continuous improvement.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
• Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level