Associate Director of Youth Residential Services

Volunteers of America Minnesota and WisconsinSt. Francis, MN
7d$105,000 - $110,000

About The Position

The Associate Director of Youth Residential Services (YRS) serves as a key member of department-level leadership under the Senior Director of YRS. This role is essential to ensuring operational excellence and clinical integrity across all youth residential treatment programs. The Associate Director provides oversight of program operations, supports clinical leadership, and ensures compliance with regulatory standards. Additionally, this position collaborates closely with clinical leaders to drive performance, resolve complex challenges, and maintain alignment with organizational goals.

Requirements

  • Graduate degree in Social Work, Counseling, Psychology, or related field.
  • Fully licensed Mental Health Professional (e.g. LICSW, LPCC, LMFT, LP) in the state of Minnesota, and in good standing.
  • Minimum 7 years of experience in behavioral health or residential treatment settings, with at 3 years in a leadership role overseeing both clinical and operational functions.
  • Demonstrated excellent leadership ability, including strategic decision-making, team development, and conflict resolution.
  • Strong clinical expertise with the ability to support evidence-based practices and guide clinical teams.
  • Proven experience in change management, including leading organizational initiatives and adapting to evolving needs.
  • Exceptional communication and organizational skills.

Responsibilities

  • Strategic Planning & Innovation Partner with the Senior Director on long-term planning, program expansion, and service enhancements.
  • Identify opportunities for innovation in treatment models, operational processes, and family engagement strategies.
  • Represent the division in community partnerships, stakeholder meetings, and advocacy efforts.
  • Oversee day-to-day operations across residential treatment locations in collaboration with site-based leaders, ensure adherence to organizational policies, licensing standards, and regulatory requirements.
  • Manage budgets, staffing plans, and resource allocation to maintain fiscal responsibility and operational efficiency.
  • Lead risk management initiatives, including incident review, safety protocols, and emergency preparedness.
  • Monitor and report on key performance indicators (KPIs) for operational effectiveness and program outcomes.
  • Support compliance with clinical standards, accreditation requirements, and documentation protocols.
  • Participate in case reviews, quality assurance audits, and continuous improvement initiatives.
  • Serve as a liaison between clinical teams and operations to ensure integrated service delivery.
  • Mentor and coach leadership and staff to foster a culture of accountability, collaboration, excellence in service, and professional growth.
  • Assist in recruitment, onboarding, and retention strategies for clinical and operational staff.

Benefits

  • Medical, Dental & Vision Insurance
  • 403(b) Retirement Plan
  • HSA & FSA Programs
  • Employer Paid Life Insurance and Long-Term Disability
  • Quality training, continuing career education and leadership programs
  • Paid Time Off (Vacation, Holiday & Sick Days)

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What This Job Offers

Job Type

Full-time

Career Level

Director

Number of Employees

5,001-10,000 employees

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