Associate Director of Quality

RTX • Lansing, MI

16d • Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? Our Pratt & Whitney AutoAir (Lansing, MI) site has an amazing opportunity within our Aftermarket Operations team! We’re looking for a passionate and results-driven leader to join us as the Associate Director of Quality (M6). In this role, you’ll report directly to the General Manager and take charge of leading our site’s Quality organization with responsibility over 25 direct and indirect reports. You’ll be at the forefront of ensuring compliance, championing continuous improvement, and nurturing a culture of accountability and operational excellence. If you’re ready to make a meaningful impact and lead with purpose, we’d love to hear from you!

Requirements

• Advanced degree and 10+ years of experience in Quality, Engineering or Operations experience in Aviation, Aerospace, Space, Defense or similar regulated industry; OR Bachelor's degree and 12+ years of relevant experience; OR Associate’s degree / Technical School Diploma and 14+ years of relevant industry experience. We will also consider School Diploma or specialized Technical or Military training and 16+ years of relevant industry experience.
• 5+ years of leadership experience ideally managing technical teams
• Experience with Quality Management Systems (e.g., ISO 9001, AS9100, AS9110)

Nice To Haves

• A Bachelor’s degree in Quality, Engineering, or a related field (advanced degree preferred).
• Proven experience in Quality Management, ideally within the aerospace or related industry.
• Airframe and Power Plant (A&P) or Aircraft Maintenance Technician (AMT) license
• Comprehensive knowledge of FAA Part 145 regulations and other aviation authority requirements.
• Strong understanding of aerospace component repair and overhaul processes
• Expert level understanding of OEM or Aftermarket MRO quality standards
• Ability to lead cross-functional teams and manage quality clinics or other projects effectively.
• Strong analytical and problem-solving skills, with expertise in root cause analysis and preventive measures.
• Familiarity with quality improvement methodologies such as CORE, Lean, or Six Sigma.
• Exceptional communication and interpersonal skills to collaborate effectively across teams and with regulatory agencies.

Responsibilities

• Regulatory Compliance: Ensure the repair station operates in full compliance with FAA Part 145 regulations and other applicable aviation authority requirements. Serve as the primary point of contact for regulatory agencies during audits, inspections, and certifications.
• Quality Management System (QMS): Maintain and continuously improve the QMS to ensure adherence to company and regulatory standards. Monitor and evaluate the effectiveness of the QMS through internal audits, risk assessments, and performance metrics.
• Leadership and Team Management: Lead and mentor the quality organization to foster a culture of accountability, continuous improvement, and operational excellence. Provide training and development opportunities to ensure team members are equipped with the necessary skills and knowledge.
• Corrective and Preventive Actions: Investigate and address non-conformances and customer complaints to identify root causes and implement corrective actions. Develop and execute preventive measures to mitigate risks and improve quality performance.
• Supplier Quality Management: Collaborate with procurement and supplier management teams to ensure vendor compliance with quality requirements. Coordinate and conduct supplier audits and assessments as needed.
• Continuous Improvement: Drive initiatives to improve repair station processes, reduce defects, and enhance overall operational efficiency. Implement CORE, Lean, Six Sigma, or other quality improvement methodologies as appropriate.

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees