Associate Director of Program Operations & Strategy
About The Position
We're seeking a strategic operational leader who will transform how we approach program operations. This role is not just about executing tasks, it’s about independently driving operational excellence across our national initiatives. This role represents an evolution toward more proactive operational strategy, expanding the scope and impact of work already underway. We need an exceptional Associate Director who can independently translate complex scopes of work into clear operational plans, anticipate needs, and drive execution without waiting for direction. This is a test case role that will define the future of operational leadership at our organization. We're looking for a proactive problem-solver who thrives in dynamic environments, can navigate ambiguity with confidence, and sees operational challenges as opportunities for strategic innovation. You'll be more than an operational manager—you'll be a critical strategic partner who helps shape the future of educational support.
Requirements
- 5–7+ years of experience in program operations, project management, or complex operational roles
- Proven ability to translate high-level direction into detailed operational plans
- Strong experience with event planning, logistics, and coordination
- Demonstrated skill in managing multiple projects simultaneously
- Proficiency in project management tools like Asana
- Experience in data collection, analysis, and reporting
- Comfort working independently in dynamic, ambiguous environments
- Interest in leveraging AI and technology to improve operational efficiency
- Practitioner-level AI fluency, with the ability to identify and implement AI-enabled workflow improvements
Nice To Haves
- Background in education, nonprofit, or mission-driven sectors preferred
Responsibilities
- Coordinating complex, multi-stakeholder projects with precision and proactive problem-solving
- Managing operational workflows across virtual and in-person programming environments
- Designing and maintaining robust data collection and reporting systems
- Utilizing project management tools to track progress and ensure high-quality delivery
- Breaking down complex operational challenges into clear, executable plans
- Building trust-based relationships with internal and external partners
- Continuously improving processes through technology and innovative approaches
- Working in fast-paced, mission-driven environments that require adaptability and strategic thinking
Benefits
- 100% paid medical, dental, and vision coverage for individual employees. Additional premium costs are covered 60% by Leading Educators for partners and dependents on medical, dental, and vision plans.
- 4% matching 401k plan
- Flexible Spending Accounts for medical, childcare and commuter expenses
- Employee Assistance Program (EAP)
- Benefits are valued at or above $9,000 for employees.
- First three years of employment, full time staff accrue 22 days a year.
- Five additional days are accrued after the third and sixth year of employment.
- Leading Educators also offer 16 additional paid days off for various holidays, including three floating holidays staff may use at their discretion.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
