Associate Director of Pennsylvania Program and Services
About The Position
This position has line authority over assigned residential programs and will be required travel to Central Pennsylvania on a weekly basis. The Associate Director is responsible for assuring the quality and effectiveness of assigned programs and the delivery of Individual Support Services to the supported Individuals throughout our Residential Programs. The incumbent will manage Residential Programs and ensure the execution of the Individual Support Plan(s) to support individual choice (of our supported Individuals) while ensuring the health, welfare and safety of our Individuals and the staff. This position is accountable to the Residential Director throughout Pennsylvania for: Health and Safety. Overall responsibility of assigned caseload to include operation and human resources. Liaison with internal ancillary teams: Human Resources, Clinical, Fiscal, Incident Management and Property Management/Maintenance. Liaison with County and State Officials; maintaining Licensure Standards. Conducting and maintaining Quality Control Standards. Implementation and Program growth. Responsibility for fiscal control, managing overtime and supporting corrective measures to ensure compliance and minimizing risk to the staff and our Individuals. Supervision of Senior Program Specialist, Senior Team Facilitators and Program Manager. The Associate Director provides oversight and leadership for the management team and operation of programs for our employees, our Individuals, and their families. This position ensures the efficient management of CI’s programs and services. The position monitors the fiscal, regulatory, and programmatic viability of all programs assigned under their scope of responsibility and assures the quality of services provided, the competence of staff providing services, and the community support of all programs throughout Southeastern and Central Pennsylvania. As this position is a key member of the Leadership Team and will provide oversight for assigned programs that are critical to the success of the Agency Mission, the ability to work collaboratively is essential.
Requirements
- Bachelor’s Degree is required and preferred in one of the following areas: Human Services, Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Occupational Therapy, or Therapeutic Recreation. Master’s degree in one of these areas is preferred.
- Five years’ experience working with people with intellectual disabilities, physical and/or behavioral health challenges in a management position is required.
- Four years’ experience working with neurodivergent, physical and/or behavioral health challenges in a management position.
- Working knowledge of and have managed programs under the State of Pennsylvania 6100/6400/6500 Chapter 51 Regulations and knowledge of IDD Programs under the Office of Developmental Programs.
- Evidence of strong financial management experience is required.
- Ability to develop and manage master schedules to ensure residential program operational efficiency.
- Demonstrated ability to ensure that vacancy reports and staffing schedules are developed and worked in compliance with these schedules in order to operate according to the ISP, Agency Policy and within financial targets.
- Demonstrated ability to respond to staffing issues and vacancies that adversely affect the budget.
- Ability to manage overtime and develop cost effective and operational efficiencies throughout the programs assigned to the incumbent.
- Oversees and supports the goals of our Marketing, Referrals and Admissions Committee.
- Ensures that admissions are received on schedule and within the agreed upon scope of services.
- Demonstrated Quality Management, Change Management and Risk Management.
- Demonstrated conflict resolution, team building, and process improvement skills and the ability to think creatively for problem solving.
- The ability to communicate with internal and external stakeholders will ensure the efficient operation of the Agency Programs.
- Ability to successfully complete all Agency and Pennsylvania State Regulatory requirements at the time of hire and ongoing throughout the employment relationship.
Nice To Haves
- Master’s degree in one of these areas is preferred.
Responsibilities
- Health and Safety
- Overall responsibility of assigned caseload to include operation and human resources
- Liaison with internal ancillary teams: Human Resources, Clinical, Fiscal, Incident Management and Property Management/Maintenance
- Liaison with County and State Officials; maintaining Licensure Standards
- Conducting and maintaining Quality Control Standards
- Implementation and Program growth
- Responsibility for fiscal control, managing overtime and supporting corrective measures to ensure compliance and minimizing risk to the staff and our Individuals
- Supervision of Senior Program Specialist, Senior Team Facilitators and Program Manager
- Provide oversight and leadership for the management team and operation of programs for our employees, our Individuals, and their families
- Monitors the fiscal, regulatory, and programmatic viability of all programs assigned under their scope of responsibility and assures the quality of services provided, the competence of staff providing services, and the community support of all programs throughout Southeastern and Central Pennsylvania
Benefits
- PTO Accrual
- participation in the 401K Plan based on the number of annual hours worked
- Professional Development
- annual increases (as approved)
- full participation in all Employee Reward and Incentive Programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
