Associate Director of Housing

A SAFE HAVEN LLC • Chicago, IL

61d • $65,000 - $75,000

About The Position

SUMMARY: This position is responsible for managing, developing, implementing, assessing, and coordinating programs within our Housing program and resources; managing program regulations and requirements to ensure compliance and quality of services.

Requirements

• Bachelor's Degree (BA) from four-year college or university, or 5 years of related experience and/or training, or equivalent combination of education and experience.
• CADC is required Or NCRS .
• Computer skills required:); Internet Software; (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Microsoft Products; and other programs as required.

Responsibilities

• Supervises staff assigned to providing direct service and support to individuals or clients., such as handling referrals, conducting needs evaluation, and/or de-escalating and resolving complaints.
• Assists in directing the activities of exempt and non-exempt staff and technical staff members.
• Manages service staff of the assigned program, evaluates workers' performance; makes recommendations.
• Establishes and maintains relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
• Prepares and maintains records and reports, such as budgets, personnel records, or training manuals.
• Maintains accountable for overall productivity of the unit and for monitoring staff performance to meet program quality and productivity standards.
• Ensures all services provided to residents are in accordance with agency contracts
• Ensure all documents and files are audit ready.
• Ensure adherence to program policy and procedures; conducts quality audits of service plans and data material.
• Attends visits to social, charitable, and government agencies to assist residents with their problems.
• Implements policy and program changes designed to increase the effectiveness of the program, meet goals, and better serve the needs of the community.
• Creates detailed weekly reports that include overall program statistics including client intake and discharge information.
• Performs other related duties as assigned by management.
• Maintain relationships with Property Managers
• Gain Knowledge with Landlord Ordinance
• Maintain leases

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees