Associate Director of Electronic Research Administration

Stevens Institute of Technology•Hoboken, NJ

44d

About The Position

It takes a team of extraordinary talent to propel a university on the rise. When you work at Stevens, you join a talented, diverse, and inclusive community of employees who work together to support the education, research, and innovation mission of the University. POSITION SUMMARY The successful candidate will play a pivotal role for the Vice Provost of Research Innovation as s/he: Manages the latter stages of implementation of InfoEd eRA, including validating, troubleshooting and prioritizing issues for multiple modules. Ensures the vital integration between InfoEd eRA and Workday Finance is functional, efficient and successful. Supports the Research Administration offices with adaptation to and use of the InfoEd eRA system, including technical support and training. Develops and provides a solid understanding of InfoEd eRA modules from a technical and functional perspective. Develops, maintains, and delivers System End User training material. Manages the process of configuring and establishing workflow logic, routing and custom forms within the InfoEd eRA application, including HTML, java scripting and complex system design. Supports the Research Administration offices with adaptation to and use of the InfoEd eRA system, including technical support and training. Creates test scripts, test strategies and execute system and regression tests for new fixes and regression testing for upgrades and patch maintenance cycles. Provides communication to campus regarding system issues, upgrades, and maintenance. Records and tracks all issues that arise during implementation or post-production and facilitates discussions with the vendor to work out resolutions to issues that cannot be addressed through system configuration or business process. Contributes to project planning efforts by providing estimates and input into tasks. Works with business owners to define, document and prioritize functional requirements. Develops a broad understanding of the both the Workday Finance and InfoEd eRA application and underlying technical architecture. Participates in multi-function technical meetings regarding all InfoEd eRA modules being deployed. Participates in meetings for Workday Finance involving Sponsored Research as a subject matter expert. Assists as appropriate with the deployment of Enterprise and other modules

Requirements

A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
5 years of professional level experience with application support/troubleshooting, enterprises software configurations, end user training and/or technical testing.
5 years experience with research administration, especially sponsored projects and/or research compliance & integrity.
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Demonstrated commitment and leadership ability to advance diversity and inclusion.
Strong customer service and the ability to be flexible and highly organized
Ability to manage time effectively and work under tight deadlines
Ability to troubleshoot systems with documentation and beyond documentation, persisting until a fix is complete
Ability to implement and support complex software applications
Ability to coordinate with multiple groups (business and technical) to find working solutions
Knowledge of project management
Self-motivated and proactive, taking initiative to solve problems and recruit assistance for those solutions quickly
Ability to test enterprise level software
Reliable attendance during business hours
The successful candidate must be a U.S. Person

Nice To Haves

Master's Degree in Business, Information Technology, or related field.
Experience in a Higher Education setting.
Testing enterprise level software.
Experience with relational database design, structure, and maintenance.
Experience with InfoEd or another Sponsored Research management software suite.

Responsibilities

Manages the latter stages of implementation of InfoEd eRA, including validating, troubleshooting and prioritizing issues for multiple modules.
Ensures the vital integration between InfoEd eRA and Workday Finance is functional, efficient and successful.
Supports the Research Administration offices with adaptation to and use of the InfoEd eRA system, including technical support and training.
Develops and provides a solid understanding of InfoEd eRA modules from a technical and functional perspective.
Develops, maintains, and delivers System End User training material.
Manages the process of configuring and establishing workflow logic, routing and custom forms within the InfoEd eRA application, including HTML, java scripting and complex system design.
Supports the Research Administration offices with adaptation to and use of the InfoEd eRA system, including technical support and training.
Creates test scripts, test strategies and execute system and regression tests for new fixes and regression testing for upgrades and patch maintenance cycles.
Provides communication to campus regarding system issues, upgrades, and maintenance.
Records and tracks all issues that arise during implementation or post-production and facilitates discussions with the vendor to work out resolutions to issues that cannot be addressed through system configuration or business process.
Contributes to project planning efforts by providing estimates and input into tasks.
Works with business owners to define, document and prioritize functional requirements.
Develops a broad understanding of the both the Workday Finance and InfoEd eRA application and underlying technical architecture.
Participates in multi-function technical meetings regarding all InfoEd eRA modules being deployed.
Participates in meetings for Workday Finance involving Sponsored Research as a subject matter expert.
Assists as appropriate with the deployment of Enterprise and other modules