Associate Director of Decision Support: Business Analytics

Pinehurst Medical • Pinehurst, NC

29d

About The Position

The Associate Director of Business Analytics, is responsible for overseeing and executing data-driven initiatives to drive strategic decision-making, optimize operational processes, and improve overall business performance. Expertise in healthcare analytics will contribute to enhancing patient care, operational efficiency, and financial outcomes.

Requirements

• Bachelor's degree in business, healthcare administration, data science, or a related field.
• Proven experience (5+ years) in business analytics, data analysis, or a similar role within the healthcare industry.
• Strong understanding of healthcare operations, including clinical workflows, revenue cycle management, and healthcare regulations (e.g., HIPAA).
• Proficient in software tools such as Microsoft Excel, Microsoft SQL and MicroStrategy or similar.
• Solid understanding of statistical analysis and data mining techniques.
• Experience with healthcare data sources, such as EHR systems, claims data, and financial systems.
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Excellent communication and presentation skills, with the ability to convey complex analytics concepts to non-technical stakeholders.

Nice To Haves

• Advanced degree preferred.

Responsibilities

• Develop and implement data analytics strategies to extract meaningful insights from diverse healthcare data sources, including electronic health records (EHR), claims data, financial data, and operational data.
• Perform advanced data analyses, predictive modeling, and statistical analysis to identify trends, patterns, and opportunities for improvement in healthcare outcomes, patient satisfaction, and operational efficiency.
• Collaborate with cross-functional teams to define key performance indicators (KPIs) and develop dashboards and reports that track and communicate performance metrics.
• Provide data-driven recommendations to senior management and key stakeholders on strategic initiatives, including cost optimization, resource allocation, and process improvement.
• Conduct market research and competitive analysis to identify industry trends, opportunities, and potential risks to the healthcare organization.
• Collaborate with senior leadership to develop data-driven strategies that support the organization's long-term goals and objectives.
• Works closely with operational teams to identify areas of improvement, streamline workflows, and optimize resource allocation based on data analysis findings.
• Identify and implement process improvement initiatives to drive operational efficiency and reduce costs.
• Develop forecasting models and capacity planning tools to support resource allocation decisions and ensure optimal utilization of healthcare resources.
• Manage a team of analysts, providing guidance, mentorship, and performance feedback to foster a culture of continuous learning and development.
• Collaborate with internal stakeholders, including senior administration, IT, finance, operations, and clinical teams, to ensure data integrity, accuracy, and accessibility across the organization.
• Act as a subject matter expert on healthcare analytics, staying updated with industry trends, emerging technologies, and best practices.
• Performs other duties as assigned.

Benefits

• PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees