Associate Director of Creative Operations

Zeta Charter Schools•New York, NY

10h•$110,000 - $130,000•Hybrid

About The Position

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team’s scope of work permits. We are seeking an Associate Director of Creative Operations with a proven record of turning creative ambition into reliable execution. As a senior leader on Zeta’s Engagement & Impact team, you will own the systems, processes, and workflows that move creative, marketing, and communications work from concept to reality—ensuring quality, clarity, and consistency at scale. You will serve as the operational owner of creative delivery, partnering closely with creative and communications leaders to protect creative intent while translating priorities into executable plans. This role ensures that Zeta’s brand and storytelling show up with integrity across every touchpoint. Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta: We are passionate about our mission of providing world-class education to all students We bring a mindset of growth, flexibility, and openness to feedback We are hungry and determined to not only meet our goals, but surpass them We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment We have a high bar for excellence and sweat over the details We are caring and put team over individual at all times Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

Requirements

Proven record of turning creative ambition into reliable execution

Responsibilities

A clear intake and prioritization system that balances creative ambition with capacity, timelines, and impact
End-to-end project plans for major initiatives—including campaigns, enrollment moments, family communications, brand launches, school openings—with defined milestones, owners, dependencies, and decision points
A centralized production calendar providing real-time visibility into creative, marketing, and communications work, surfacing risks and tradeoffs early
Defined workflows and review processes that preserve creative intent from concept through final execution, reducing rework and last-minute urgency
Reliable communications workflows for internal, executive, and family-facing messaging, including review paths and approval checkpoints
Active stewardship of creative quality, partnering with leaders to uphold craft, clarity, and brand standards through delivery
Effective vendor and partner management across physical, digital, and experiential work
Ongoing process improvements that strengthen throughput, reduce friction, and support scale without sacrificing coherence
Wearing multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Benefits

Comprehensive and affordable medical, dental, and vision plans
Flexible spending accounts for eligible medical purchases and commuter expenses
403(b) retirement plan; Zeta offers matching contributions toward your savings
Competitive compensation
Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!)
4 live therapy sessions per month through Talkspace, and a free Headspace subscription
MacBook Air, and specified monthly reimbursement for use of mobile phone
Fully stocked teacher workrooms with favorite snacks and Nespresso machine
Zeta swag, team outings, and NYC's finest sweet treats
Books for professional development
Clear pathway to professional growth
Consistent feedback and support from managers and teammates
Community Circle practice to build and strengthen our sense of team
Interactive Mindfulness and DEIJ programming