Associate Director of Campus Safety

Willamette University • Portland, OR

3d • $70,000

About The Position

The Associate Director of Campus Safety provides supervision to the University’s Campus Safety officers and assists the Director with the oversight of the security systems, ID card services, parking, transportation, and university emergency response. This is done in accordance with all applicable University policies and procedures, as well as federal, state, and local laws and regulations.

Requirements

• Associate’s degree and prior security or law enforcement.
• Ability to manage and lead in a complex, rapidly changing environment.
• Ability to take a customer service-oriented and educational approach when dealing with students and the public.
• The ability to remain calm in crisis situations, to act decisively, and to apply sound judgment in determining appropriate actions.
• Ability to work cooperatively with the diverse academic, socioeconomic, cultural, and ethnic backgrounds of University personnel and students, and to create a respectful and inclusive workplace.
• Ability to deal tactfully and effectively with the public, as well as de-escalate conflict and communicate effectively.
• Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Communicate clearly and concisely, both orally and in writing.
• Valid OR driver’s license (within 30 days).
• A minimum of four years of previous experience in the field of safety or security
• Experience in investigative techniques.
• Three years of previous experience in a supervisory position.
• Must maintain certification of all Campus Safety officers with valid Private Security Officer certification from the Department of Public Safety Standards and Training.
• The following are requirements from the Department of Public Safety Standards and Training for certification as a Campus Security Officer: Graduation or its equivalent to completion from a senior high school; f ree from any felony criminal conviction and most misdemeanor convictions; and m ust be 21 years of age at the time of appointment.
• An employer-paid pre-employment physical is required. The physical examination must certify that an applicant is able to walk, ride a bicycle, drive a vehicle, and physically restrain another person, as necessary.
• Successful clearance of a criminal conviction record check.
• Ability to work independently as well as demonstrate the ability to promote successful community relations with co-workers, the campus community, and the public.

Nice To Haves

• Bachelor’s Degree
• Five years of progressively relevant experience in areas of work such as security, corrections, police officer, police reserve officer, military police, or other law enforcement work.
• Experienced in developing relevant training programs including coordination, evaluation, and implementation.
• Five years of experience supervising security staff or campus safety officers on a university campus.

Responsibilities

• Supervise campus safety officers at Willamette’s campuses in Portland and Salem.
• Assist the Director in providing oversight into the day-to-day campus safety and security processes and programs for the Salem and Portland campuses that support a comprehensive strategy for protecting the security of members of the Willamette community, guests, facilities, and infrastructure.
• Coordinate investigations and security surveys by reviewing all incident reports on a daily basis to determine the appropriate investigation and follow-up.
• Report concerning incidents to the Director and other designated administrators.
• Conduct briefings with staff as needed and maintain a strong working knowledge of department policies and procedures.
• Participates in proactive campus safety patrol, campus incident management, after-hours on-call duty, and any other campus safety tasks as needed. These include, but are not limited to campus enforcement activities; the safe movement of pedestrians, bicycles, skateboards, campus vehicles and other forms of transportation, or college property; and the development and execution of safety plans for key campus and community events (e.g. Commencement, opening days).
• Assist with the training of the campus security staff including hiring, recommending disciplinary actions, and prioritizing/assigning responsibilities.
• In times of emergency, assist the Director who serves as Incident Commander in the University’s Emergency Response Plan.
• Establish strong collaborative external working relationships with relevant agencies in the Salem and Portland communities and local stakeholders; crisis intervention services and communications; police, and fire as needed.
• Establish and maintain strong and collaborative working relationships with offices within the Division of Student Affairs (e.g., Bishop Wellness Center, Office of Residence Life and Housing, Office of Student Engagement and Leadership, Intercultural Engagement and Inclusion, Gender Resources and Advocacy Center, Athletics) and other campus offices to identify potential services or processes that may enhance and support safety on campus.
• Collaborate with Salem and Portland Fire and Police Departments; the Oregon State Police; regional Emergency Managers; and other public safety agencies as necessary to ensure timely sharing of information, opportunities for training, and professional development.
• Investigates vehicle and other accidents occurring on University property. Write reports documenting findings.
• Manage the parking pass/citation, citations appeals, access control, and camera footage request process.
• Attend monthly safety meetings to represent campus safety.
• Interact with faculty, staff and students in special event and activity planning.
• Work with security staff to provide support with regard to scheduling and administrative needs for special events on campus.
• Monitor and assist with safety programs for the Willamette/PNCA community.
• Investigate employee safety concerns; investigate accidents; analyze and propose a course of action to correct or improve safety conditions on the campus.
• Work closely with facilities, University Risk Manager (HR), and other constituents to improve university safety concerns.
• Administers, monitors, and further develops the Safe Driver Program by maintaining records of involved drivers and DMV driving records and communicating with participants.
• Work closely with the Director to establish Emergency Preparedness Procedures for both campuses.
• Effectively manage employee relations within the department, including facilitation of conflict resolution and the handling of formal or informal grievances as necessary.
• Complete all other tasks assigned by the Director of Campus Safety and Emergency Management.

Benefits

• Willamette University provides a high-value and comprehensive benefits package to eligible employees.
• Our Benefits Summary includes options for health, dental, life insurance, retirement, substantial paid time off, tuition and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree