Associate Director, OCLO Operations

FINRA • Rockville, MD

5d • $111,400 - $242,600 • Hybrid

About The Position

The Associate Director of the Offices of Chief Legal Officer (OCLO) Operations performs a wide variety of operational functions and activities to elevate and enhance centralized support to CLO offices. This role enables the senior leadership team to effectively execute against, and convey, the OCLO goals and strategic and operational priorities. The Associate Director, OCLO Operations leads a variety of cross-functional and targeted projects in the advancement of OCLO strategic goals, operational efficiencies, and process improvements.

Requirements

• Bachelor’s degree in business, communications, technology, or related field.
• Minimum of eight years’ experience in the financial services industry or regulation at FINRA or other similarly situated organizations in positions of increasing responsibilities; or an equivalent combination of relevant education and experience.
• Strong collaborator and team player, with excellent written and verbal communication, interpersonal, and presentation skills.
• Exceptional organizational skills, with an ability to administer multiple complex assignments concurrently and execute against tight deadlines in multiple areas with different requirements.
• Demonstrated record of acting independently to identify and address challenges, make risk-based decisions, develop new initiatives, and strengthen existing programs.
• Proven record of project management, process improvement and goal attainment skills, as well as producing high quality written work product.
• Strong experience using productivity software and business intelligence tools for data analysis, visualization, and reporting.

Nice To Haves

• Law degree, advanced business degree, or other graduate degree preferred.

Responsibilities

• Lead or co-lead a variety of cross-functional and corporate-wide initiatives and special projects within OCLO.
• Establish project scope and timeline, define measures of success, and manage the team(s) through successful completion of the initiative(s).
• Support organizational excellence through analysis of operational efficiency and effectiveness.
• Collaborate with OCLO business leaders to engage and synthesize feedback and direct work related to the initiatives.
• Establish qualitative and quantitative measurements to inform continuous improvement effort.
• Support annual strategic planning process and quarterly learning reviews to assess attainment of business outcomes and key results.
• Develop and maintain effective working relationships with leaders and staff throughout OCLO to facilitate collaboration and representation of multiple perspectives, guided by the long-term strategic goals of the CLO and the senior leadership team.
• Plan and lead change management efforts to ensure the successful adoption of new initiatives by internal and external stakeholders.
• Support OCLO staffing processes, compensation planning, and other organization-wide People Solutions initiatives and projects.
• Manage budget planning and financial management processes in partnership with Finance and budget owners.
• Track performance against financial targets and facilitate reporting within OCLO.
• Represent OCLO on cross-organizational projects and initiatives related to OCLO operational goals and objectives.
• Facilitate development of reporting and metrics to provide insight into department strategic and operational performance.
• Draft talking points and create presentations for OCLO senior leadership team for internal and external use.
• Orchestrate and facilitate group events, including meeting agendas, logistics, and follow-up.
• Demonstration of FINRA’s values.
• Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Benefits

• Employees may be eligible for a discretionary bonus in addition to base pay.
• Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law.
• As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance.
• Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.
• FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.
• Time Off and Paid Leave FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year).
• Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule).
• Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment).
• Full-time employees receive nine paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Director