Associate Director, Mortgage Lender Quality & Risk

Anza Mortgage Insurance Corporation • Wilmington, NC

111d • Hybrid

About The Position

Anza Mortgage Insurance seeks an experienced and motivated leader ready to own lender and servicer facing mortgage quality and counterparty risk. You will monitor performance, perform data-driven risk analysis, lead external conversations, and drive remediation that improves loan manufacturing and servicing outcomes. This will all be done while working closely with the Sales Management team to develop and communicate customer risk strategies. This role combines mortgage credit expertise with customer-facing influence to enhance partner quality and safeguard capital.

Requirements

• Direct mortgage or MI experience is required. (e.g., MI, lender, servicer, correspondent, or GSE in credit/QC/rep & warrant/servicing oversight).
• Customer-facing experience is required, including leading external meetings with lenders/servicers, QC heads, -GSE-adjacent stakeholders, or other regulators.
• Demonstrated command of loan manufacturing quality, defect taxonomies, underwriting/eligibility, and servicing/credit performance.
• 6+ years in mortgage credit/QC/counterparty risk roles with a track record of driving remediation and measurable quality lift.
• Advanced analytical and communication skills (write/brief/escalate) and data-to-decision storytelling.

Nice To Haves

• Knowledge of mortgage insurance and associated requirements.
• Experience preparing for/responding to regulatory reviews or examinations.
• Familiarity with servicer oversight, loss mitigation operations, and performance covenants/SLAs.
• Comfort shaping dashboards/analytics (e.g., loan-level trend analysis, exception monitoring) with Product/Data partners.

Responsibilities

• Own a portfolio of lender/servicer relationships from a risk & quality perspective; lead executive-level discussions on expectations, results, and remediation.
• Build and evolve scorecards, dashboards, and exception analytics that surface trends in loan defects, manufacturing quality, servicing behavior, and loss mitigation execution.
• Partner with Underwriting, Quality Control (QC), Claims, Servicing Oversight, Sales, and Credit Policy to diagnose root causes and drive corrective action plans.
• Ensure alignment to GSE expectations (e.g., Master Policy, rescission relief, servicing standards, loss-mitigation waterfalls) and support exam/audit responses.
• Contribute to program improvements (metrics, playbooks, governance) that make counterparty oversight rigorous, fair, and transparent..

Benefits

• Build a next-gen mortgage counterparty risk & quality program with leaders who value transparency and partnership.
• High visibility across Risk, Credit, Underwriting, Servicing, and Customer teams; low bureaucracy, real impact.
• Clear career path with opportunities to grow into broader operational or risk leadership roles.
• Hybrid culture in Wilmington, NC focused on meaningful in-person collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed