Director Operational Risk Quality Assurance .

Ally Financial

4d • $125,000 - $190,000 • Hybrid

About The Position

This role is on a hybrid schedule in either our Detroit or Charlotte office, in office a few days weekly with some remote days. Reporting to the Operational Risk Programs Senior Director, the Operational Risk Quality Assurance Director will set and implement the strategic vision for the Operational Risk Quality Assurance Program and manage the team's day to day activities, including ownership of Quality Assurance Governance and reporting, as well as interacting with business and IRM partners and leadership as Quality Assurance activities are executed. The Operational Risk Quality Assurance team is an Independent Risk Management function that performs Quality Assurance reviews over key functions to assess and ensure adherence to Policy and/or Standard requirements of those functions. Operational Risk Quality Assurance activities help to support key Operational Risk functions and Programs to identify risks, weaknesses and enhancement opportunities. Operational Risk Quality Assurance activities also support the delivery of data driven insights through reporting and exception identification.

Requirements

• 7+ years' progressive experience in the Financial Services/Banking Industry required, preferably with experience in Risk Management or applicable line of business (e.g., compliance, testing and monitoring, or audit).
• Experience managing, developing and building teams required; 3+ years leadership experience preferred.
• Excellent communication (both written and oral) and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Demonstrated knowledge of testing and monitoring concepts and/or auditing standards.
• Strong leadership skills and learning agility with the ability to coach, mentor, and delegate.
• Well-developed project management, analytical and decision-making skills with the ability to manage complex and time sensitive deliverables.
• Ability to leverage technical expertise and relationships to contribute to strategy and drive business results.
• Detail-oriented, organized, energetic, motivated, and action-oriented.
• Knowledge of common risk management framework and methodologies.
• Comfortable working in an evolving and dynamic environment.
• Conflict management skills and/or demonstrated the ability to handle difficult situations with stakeholders or teammates.
• Ability to communicate with senior and executive leadership.
• Expertise in using technology solutions to drive strategic initiatives; experience with Archer and/or being GRC product owner preferred.
• Proficient at Issue/exception identification, problem-solving/troubleshooting, and escalation.
• Ability to prioritize, work independently, pay attention to details and drive process improvements.
• Experience developing and utilizing reporting solutions for both ongoing monitoring routines and leadership reporting.
• Expert proficiency with Microsoft Office products (Excel, Word, PowerPoint, etc.).
• Bachelor's degree in related field strongly preferred, MBA is ideal.
• CPA or CIA designation is preferred.

Nice To Haves

• MBA is ideal.
• CPA or CIA designation is preferred.

Responsibilities

• Establish and oversee the execution of the Operational Risk Quality Assurance Annual Plan.
• Demonstrate strong subject matter expertise for all relevant key functions and Programs where Quality Assurance activities are performed.
• Develop and maintain strong relationship with key business and IRM partners and leaders; establish routine communication to report relevant trends and findings.
• Support all related internal and external audits/inquiries for support key Operational Risk functions and Programs as requested.
• Support the growth and development of the Operational Risk Quality Assurance team (coaching/mentoring).
• Drive a supportive and collaborative team culture.
• Identify and implement process improvement and automation opportunities.

Benefits

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees