Associate Director, Key Customer Engagement, Sarcoma

Deciphera Pharmaceuticals • Waltham, MA

54d

About The Position

We are seeking a strategic, high-energy Associate Director of Key Customer Engagement to join our Commercial team. This highly visible role will be pivotal in shaping and executing customer engagement strategies across the Sarcoma franchise, supporting both QINLOCK and ROMVIMZA. From managing peer-to-peer initiatives and congress execution to developing relationships with leading Key Opinion Leaders (KOLs), this role sits at the intersection of strategy, field execution, and patient impact.

Requirements

• Bachelor’s/Master’s degree in a relevant business-related and/or life sciences field and 10+ years of experience, with 5+ years marketing experience commercial in pharmaceutical and/or biotech or related field
• Strong collaborator with the ability to build and maintain cross functional relationships
• Experience managing and overseeing external agency partners and budgets
• Ability to thrive independently and with ambiguity, with an entrepreneurial mindset and track record of exploring new ways of working
• Eager to work in a fast-paced environment, striving for excellence in everything we do, alongside a team driven by improving the lives of patients
• Ability to travel 35% of the time

Nice To Haves

• Prior experience in a sales/customer facing role/advocacy development or HCP marketing role is strongly preferred
• Prior experience in Oncology and/or Rare Disease strongly preferred
• Prior launch experience preferred
• Operational knowledge of the regulatory, legal, compliance review process strongly preferred

Responsibilities

• Develop a deep understanding of the disease landscapes and contribute to the key customer engagement strategy and execution of the tactical plan
• Assisting in developing a KOL (Key Opinion Leader) target list, improvement of product advocacy, and identification of future/rising KOLs within disease states of interest
• Oversee key opinion leader contracts and payments in collaboration with compliance
• Assist the KCE Lead with one-to-one engagements with key customers
• Manage the day-to-day operations, execution and budget for Peer-to-Peer Programs (e.g., Speaker Bureau)
• Assist with pre-program training as necessary
• Provide feedback on educational formats/channels to maintain desired levels of HCP engagement throughout the product lifecycle
• Partner with marketing operations and medical on the logistics and execution for all congresses, inclusive of booth and marketing materials development and pull-through in partnership with brand
• Analyze congress performance metrics and insights
• Aid in the customer engagement, outreach, and discussion with relevant HCPs during key congresses
• Assist in the management of a key customer profile & insights database
• Contribute to obtaining KOL feedback on key market events and impact to our respective products

Benefits

• Competitive salary and annual bonus.
• Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan with company match, and more.
• Generous parental leave and family planning benefits.
• Outstanding culture and opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees