Associate Director - Healthcare Performance Improvement - Technology (Automation)

BRG•Washington, DC

1d•$125,000 - $300,000

About The Position

We do Consulting Differently Berkeley Research Group works with standalone community hospitals, multihospital health systems, and major academic medical centers to achieve greater results through transformational performance improvement. Our consultants have years of experience assisting hospitals with reducing labor and non-labor costs and improving revenue cycle operations. Our expert data analysts, physicians, and other clinicians aggregate complex clinical, cost, and quality data to better inform decision making and engage physicians in driving cost and quality improvements through clinical redesign. The Associate Director demonstrates a deep understanding of all technical and management aspects of engagement requirements in their primary areas of expertise as well as a thorough understanding of the business and financial principles of one or more industries, or other technical service offerings or financial analyses. This position offers advancement opportunities within a rapidly growing expert services and consulting firm.

Requirements

10+ years of experience in consulting or advisory role focused on enterprise-scale platform implementations, change management, or management consulting
A degree (e.g., BS, BBA, MBA, M.A., M.S., etc.) with a focus in business analytics (accounting, finance, economics, information systems) or equivalent experience
Proven experience in a consulting firm, specifically within sales & delivery solutions
Experience with estimating, implementation planning, functional application expertise, and project management
Demonstrated ability to develop and maintain collaborative, value-added relationships with client executives
Operational or consulting experience in either Revenue Cycle, Supply Chain, or Clinical Transformation
Demonstrated ability to architect enterprise-wide automation solutions using UiPath, Automation Anywhere, Notable, Microsoft Power Platform (Power Automate, Power Apps), and other intelligent automation tools
Excellent communication skills – oral and written – and the interpersonal skills needed to quickly establish relationships of trust and collaboration
Effectively able to manage multiple engagements at a time
Ability to create and achieve engagement budgets and timelines, as well as successfully execute project plans
Demonstrate a high-level understanding of other BRG Healthcare practices, and the inter-relationships with Technology
Ability to manage multiple projects of different scale and duration
Ability to train and participate in the professional development of BRG staff in both project-management and technical dimensions
Willingness to travel up to 50%
Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship.

Responsibilities

Responsible for project management on engagements of any size and are often a key client contact for an engagement
Capable of planning, budgeting, executing and delivering on a variety of projects
Actively manage staff and demonstrate consistent, balanced project delegation, supervision and leadership skills across all areas of an engagement
Coordinates and actively participates in developing solutions and creating client deliverables, including the drafting of complex sections of deliverables
Leads the career development efforts of the professionals who are members of their engagement teams or office
Assumes managerial roles in the office for such functions as recruiting, training, or staff coordination
Takes an active role in business development through management and expansion of projects and client relationships, development of project proposals and the creation of thought leadership papers, journal articles and presentations
Architect enterprise-wide automation solutions using UiPath, Automation Anywhere, Notable, Microsoft Power Platform (Power Automate, Power Apps), and other intelligent automation tools
Serve as technical and strategic lead for automation initiatives, ensuring solutions are scalable, maintainable, and aligned with enterprise architecture
Oversee the quality, consistency, and governance of automation design patterns, reusable components, and development practices
Lead and mentor a team of automation developers and business analysts, establishing standards for design, testing, and deployment
Collaborate with business and technology stakeholders to identify high-value automation opportunities and translate them into solution roadmaps
Manage vendor and platform relationships to stay ahead of product evolution and industry best practices
Develop and communicate automation strategies and business value cases to executive leadership
Stay current with trends in low-code/no-code, AI-enhanced automation (e.g., chatbots, document understanding), and agentic workflows
Partner with operational support teams, internal business units, and vendors to analyze products and processes, identifying areas for improvement and operational efficiencies
Collaborate with product owners and other subject matter experts (SMEs) to ensure the adoption of platforms that support maximum extensibility and have the necessary application programming interface (APIs) for seamless future development
Support BRG Healthcare sales efforts