Associate Director, Field Operations

Deciphera Pharmaceuticals • Waltham, MA

6h • $167,000 - $230,000 • Onsite

About The Position

We are seeking an experienced Associate Director, Field Operations to lead and optimize field-facing operational strategy and infrastructure supporting the build out of a high-performing Commercial field team to support a brand launch. This role drives compliant, efficient, and insight-driven field operations across the Hematology Franchise and plays a critical part in ensuring operational readiness for product launches and ongoing field excellence initiatives.

Requirements

• Bachelor’s degree required; advanced degree preferred
• 8–12+ years of experience in Field, Commercial, or Sales Operations within biotech or pharmaceuticals
• Strong knowledge of FDA, OIG, and industry compliance standards
• Experience with CRM platforms (e.g., Veeva), field analytics, and alignment technologies
• Demonstrated leadership and ability to influence cross-functional stakeholders

Nice To Haves

• Experience supporting product launches in small–mid-size biotech environments
• Prior people management experience
• Strong analytical and project management skills
• Experience building SOPs, governance frameworks, and scalable operational infrastructure

Responsibilities

• Develop and execute field operations strategy aligned to commercial and medical objectives
• Oversee field technology platforms (CRM, roster systems, reporting tools) in partnership with IT
• Lead territory design, roster management, and alignment processes to ensure compliant coverage models
• Coordinate onboarding operations with Training, HR, and Compliance
• Direct field reporting, dashboards, KPI tracking, and business insights
• Ensure all field processes meet FDA, OIG, and corporate compliance standards
• Drive continuous improvement initiatives to enhance scalability, efficiency, and quality
• Partner cross-functionally with Sales, Marketing, Medical, Compliance, IT, HR, Legal, and Finance

Benefits

• Competitive salary and annual bonus.
• Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan with company match, and more.
• Generous parental leave and family planning benefits.
• Outstanding culture and opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level