Associate Director, Field Medical Operations & Enablement

Freenome • Brisbane, CA

7d • Hybrid

About The Position

As the Associate Director of Field Medical Operations & Enablement you will be a cornerstone of the broader Scientific Medical Affairs (SMA) team. You will lead the operational infrastructure that allows our medical affairs team to function at peak efficiency. This role is a blend of high-level strategic program management and
hands-on execution—ranging from orchestrating global conferences and advisory boards to pioneering the use of AI-driven tools for medical insight propagation and creating content for KOL engagement.
You will be the primary driver of the "how" behind our field medical strategy, ensuring our field teams are equipped, our processes are compliant, and our insights are integrated cross-functionally across Freenome.
The role reports to the VP Field Medical, Advocacy, and Medical Affairs Operations. This role will be a Hybrid or Remote role.

Requirements

• Advanced degree (PharmD, PhD, or MS) preferred; Bachelor’s degree in a scientific field required.
• 7+ years in Medical Affairs - Field Medical Enablement and Strategic Operations.
• 3+ years specifically in Medical Operations or Program Management within the molecular diagnostic industry.
• 2+ years of experience in oncology.
• Proven experience implementing AI tools or advanced CRM/Data visualization platforms to manage medical insights.
• Expert-level proficiency with project management software (e.g., ASANA, Smartsheet) and the ability to manage complex, multi-year timelines.
• Deep understanding of the MLR/PRC review process and PhRMA/OIG compliance guidelines.
• Exceptional ability to translate complex clinical data into digestible training materials and MSL resources.

Nice To Haves

• Experience in early cancer detection.
• Experience with liquid biopsy.

Responsibilities

• Strategic Operations & Program Management
• Operational Excellence: Lead the end-to-end planning, execution and communication for medical conferences.
• Advisory Board Management: Oversee the organization, logistics, content and execution of Advisory Boards, ensuring high-quality engagement with Key Opinion Leaders (KOLs).
• Publication Steering Committee (PSC) Management: Oversee the organization, logistics and execution of PSC meetings.
• Contracting & Vendor Management: Manage the contracting process for medical tools, software, and external advisors, ensuring seamless onboarding and compliance.
• SMA Program Leadership: Act as the lead program manager for Scientific Medical Affairs (SMA), maintaining organizational tools (ASANA), driving weekly meeting agendas, and ensuring project milestones are met.
• Field Medical Enablement & Content
• Material Development: Create and update field medical materials, including core MSL slide decks and clinical training content.
• Medical Insights & Competitive Intelligence: Ensure accurate capture and cross-functional communication of medical insights as well as competitive intelligence.
• MLR Process Management: Serve as the operational lead for the Medical, Legal, and Regulatory (MLR) review process for all field medical content, ensuring materials are vetted and approved for use.
• Training & Communication: Develop and deliver comprehensive training programs on Medical Affairs processes and tools to ensure team-wide proficiency and alignment.
• Innovation & Clinical Inquiry Support
• AI Integration: Lead the implementation of AI-driven solutions to capture, analyze, and propagate field medical insights cross-functionally, ensuring Freenome stays at the forefront of data-driven decision-making.
• Clinical Inquiry Response: Manage and respond to complex clinical inquiries.
• Commercial Synergy: Support commercial and sales training initiatives to ensure a unified and scientifically accurate voice across the organization.

Benefits

• You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees