Associate Director Field Effectiveness (Rare Disease)

Amgen Inc.•Thousand Oaks, CA

47d•Hybrid

About The Position

Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Associate Director, Field Effectiveness This is a Hybrid role - Expected to be onsite in Deerfield 2-3 days a week What you will do Let's do this. Let's change the world. In this vital role you the Associate Director, Field Effectiveness will have accountability for field success of an entire business unit by enabling, advising, and supporting the sales force to achieve performance effectiveness through driving insights, excellence, and efficiency. This position reports to the Director, Field Effectiveness and will be responsible for the following: Liaison for all Field Excellence capabilities, ensuring seamless integration and alignment of field effectiveness initiatives Be the strategic advisor to sales leadership (NSDs and Regional Directors) ensuring connectivity of sales force strategy & execution across cross field excellence initiatives (incentive compensation, field operations, field systems and capabilities, etc.) and broader CD&A (field reporting, field alerts and suggestions, etc.) Lead/co-lead special initiatives and projects (e.g. Sales Force size & structure, launch readiness, Pilot test and learns, etc.) Assist the Director in the development and execution of field effectiveness strategy and programs across the portfolio, with specific focus on your business unit. Implement tactical plans that enhance field force productivity and efficiency Work closely with US Analytics, Reporting and other key stakeholders to develop robust sales force metrics and dashboard systems; Regularly assess field performance metrics and industry trends to proactively identify and address areas for improvement. Recommend solutions that align with the business unit's strategic objectives Facilitate coordinating execution and pull-through of field force projects - customer targeting, field reporting, field alerts / suggestions, omnichannel / digital, field transformation, etc. Lead, mentor, and develop a diverse team of managers and senior managers, focusing on building a culture of high performance, innovation, and accountability. Establish clear performance metrics and development paths for all team members, encouraging continuous professional growth and alignment with business goals Work closely with the broader Commercial Data & Analytics (CD&A) team and other cross-functional teams to ensure integrated and effective execution of field strategies; Assess sales force insights and analytics needs and collaborate with US Analytics to prioritize and/or use existing resources within Field Effectiveness to conduct adhoc analytics Monitor industry trends and marketplace to stay ahead of competition, enhancing and evolving capabilities to adapt to changing business needs

Requirements

Doctorate degree and 3 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
Master's degree and 5 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
Bachelor's degree and 7 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
Associate's degree and 12 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
High school diploma / GED and 14 years of experience in sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry

Nice To Haves

Strategic Thinking: Ability to think creativity and with innovation in order to drive influence with sale leadership
Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives
Project Management: Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field operations processes
Collaboration: Ability to work effectively with stakeholders to ensure alignment and support for initiatives
Communication: Ability to clearly communicate the vision, goals, and progress of initiatives to stakeholders at all levels of the organization
Team Leadership: Experience in building and developing high-performing teams; leading large initiatives across a matrix team

Responsibilities

Liaison for all Field Excellence capabilities, ensuring seamless integration and alignment of field effectiveness initiatives
Be the strategic advisor to sales leadership (NSDs and Regional Directors) ensuring connectivity of sales force strategy & execution across cross field excellence initiatives (incentive compensation, field operations, field systems and capabilities, etc.) and broader CD&A (field reporting, field alerts and suggestions, etc.)
Lead/co-lead special initiatives and projects (e.g. Sales Force size & structure, launch readiness, Pilot test and learns, etc.)
Assist the Director in the development and execution of field effectiveness strategy and programs across the portfolio, with specific focus on your business unit. Implement tactical plans that enhance field force productivity and efficiency
Work closely with US Analytics, Reporting and other key stakeholders to develop robust sales force metrics and dashboard systems; Regularly assess field performance metrics and industry trends to proactively identify and address areas for improvement. Recommend solutions that align with the business unit's strategic objectives
Facilitate coordinating execution and pull-through of field force projects - customer targeting, field reporting, field alerts / suggestions, omnichannel / digital, field transformation, etc.
Lead, mentor, and develop a diverse team of managers and senior managers, focusing on building a culture of high performance, innovation, and accountability. Establish clear performance metrics and development paths for all team members, encouraging continuous professional growth and alignment with business goals
Work closely with the broader Commercial Data & Analytics (CD&A) team and other cross-functional teams to ensure integrated and effective execution of field strategies; Assess sales force insights and analytics needs and collaborate with US Analytics to prioritize and/or use existing resources within Field Effectiveness to conduct adhoc analytics
Monitor industry trends and marketplace to stay ahead of competition, enhancing and evolving capabilities to adapt to changing business needs

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

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