About The Position

At North, we’re on a mission to be the easiest payments company to do business with - because let’s face it, running a restaurant or shop is already enough of a juggling act! That’s why we created the North Direct Field Sales (NDFS) team: to swoop in and save the day (or at least the checkout process). Join our mission to build the largest suite of credit card processing and merchant services. North points the way to smarter, faster, and just plain better payment solutions. At North, we're on a mission to be the easiest payments company to do business with, and we’re growing our leadership bench to get there. This Associate Director role is the first step in your leadership journey at North and is structured as a "Player/Coach." You will serve two critical functions: Player: Continuing to build your own book of business by selling North’s state-of-the-art SaaS platform and payment solutions. Coach: Leading and developing a team of Field Sales Professionals, helping them master the craft and hit their personal sales goals. We are looking for a passionate, high-performing sales leader ready to transition into management while keeping their own sales pipeline active. If you thrive on building connections, sealing deals, and mentoring others to do the same, we want you to be part of this revolution!

Requirements

  • Proven Sales Performance: Demonstrated success in a high-volume, full-cycle sales role, preferably with experience in SaaS, Software, or Payment Processing.
  • Emerging Leadership: A strong desire to step into a leadership role, with a natural ability to coach, mentor, and motivate others.
  • Operational Excellence: Strong organizational, presentation, and communication skills, with experience using CRM.
  • Agile & Resourceful: Thrives in a fast-paced, startup vibe. A self-starter who can pivot on a dime and still shine brighter than the North star.
  • You’re at least 18, have a valid driver’s license, and must live in the area of your remote field sales territory.

Nice To Haves

  • Territory Experience: Cold-calling and local canvassing experience is a significant plus.

Responsibilities

  • Lead & Mentor: Directly manage and motivate a team of Field Sales Professionals, providing coaching, guidance, and strategic direction to help them achieve their sales targets.
  • Sales Enablement: Conduct regular 1:1s, ride-alongs, and team training sessions on sales process, product knowledge, and consultative selling techniques.
  • Performance Management: Monitor team activity and pipeline health, providing constructive feedback and implementing strategies to improve performance.
  • Recruiting: Assist in the interview and onboarding process for new members of your growing team.
  • Full Sales Cycle Ownership: Put together your ultimate playlist of local businesses and guide them through the entire sales cycle—first call to final high-five. Bonus points if you’re a lead-generation wizard.
  • Network Building: Forge rock-solid partnerships with local POS dealers, web designers, and BNI folks to build an unstoppable referral network.
  • Consultative Demos: Perform demos so dazzling, prospects will feel like they’re front-row at a magic show.
  • Cross-Functional Collaboration: Team up with our awesome colleagues across North to make sure your promises turn into real results.

Benefits

  • W2 Status with medical, dental, life, and disability insurance.
  • 401(k) with matching and comprehensive benefits package.
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