Associate Director, Copywriting

Codeword•New York, NY

20h•$140,000 - $165,000•Remote

About The Position

Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers. Our incredible roster of global brands trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We're storytellers and brand engineers, and we love big ideas that serve a real purpose. Codeword is a remote-first agency, with physical offices in NYC and SF that we won’t make you visit. About You: You’re equal parts writer, translator, and storyteller—with a strong point of view and the skill to back it up. You’ll be embedded directly with a client team, partnering with learning specialists, strategists, and Subject Matter Experts to bring technical curriculum to life. From ideation to execution, you’ll shape content that teaches, engages, and actually sticks—whether that’s a video script, a course module, or supporting written materials. You’re not just here to clean up copy. You’re here to make it better—clearer, sharper, more human. Collaboration is a big deal here. We’re constantly in Slack, on calls, and in each other’s drafts—sharing ideas, celebrating wins, and yes, occasionally communicating via the perfect GIF.

Requirements

6+ years of experience in creative writing, content, marketing, journalism, advertising, or a related field
A proven ability to take complex technical subjects and make them clear, engaging, and genuinely interesting
The “Jargon Whisperer”: you instinctively know how to turn “enterprise-grade scalable architecture” into something a real human would say out loud
Strong experience developing educational content—video scripts, readings, assessments, maybe even white papers
Comfortable interviewing subject matter experts, senior execs, and technical teams—and pulling out the actual story
AI-savvy: you use AI tools to move faster, but your human voice is what makes the work land
A collaborative, opinionated creative who speaks up, gives thoughtful feedback, and handles feedback just as well
Experienced in juggling multiple deadlines without sacrificing quality
Detail-oriented and accuracy-obsessed—you care about getting it right and making it sound good

Nice To Haves

Bonus points for AP style familiarity (and knowing when to break it)

Responsibilities

Creative Translation: Turn complex technical concepts into clear, conversational, and engaging scripts and learning content
De-Tech-ing Copy: Edit drafts from engineers, developers, and execs to remove jargon and bring in clarity, tone, and flow
Narrative Strategy: Partner with instructional designers to ensure content aligns with learning goals and tells a cohesive story
SME Extraction: Interview subject matter experts to uncover key insights, hooks, and “aha” moments
Audience Advocacy: Become an expert in the learner’s mindset—ensuring content never feels over-engineered or inaccessible
Content Development: Create high-quality scripts, readings, and supporting materials across formats
Collaboration: Work closely with writers, editors, strategists, and client teams to bring ideas to life
Mentorship & Review: Provide feedback on peer work and help elevate the overall quality of the team
Cultural Contributions: Share your take, your creativity, your pet photos—and the exact GIF that captures “I finally fixed this sentence”