Associate Director - Change Management Leader (REMOTE)

RTX

5d • Remote

About The Position

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services Process and Systems Transformation (PST) Team: RTX has an opening for an Associate Director - Change Management Leader (Associate Director, Project Management) role. About oneRTX: Process & Systems Transformation (PST) oneRTX is focused on leveraging the scale of our three business units to improve collaboration, cost structure, productivity and performance. The oneRTX│PST project goals are to harmonize key business processes, associated tools and metrics across RTX, while deploying a common enterprise resource management platform – SAP’s S4 HANA. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks to enable all employees to focus on value-add activities. The strategic design phase is coming to a conclusion, and the program is entering the initial build, test and support phases. The oneRTX | PST Organizational Change Management (OCM) team provides a structured and scalable approach to managing change for our employees. The team develops and executes strategies for stakeholder engagement, communications, training, and sustainment to increase user readiness and mitigate risk, ensuring the successful adoption of new processes and systems. We are seeking experienced leaders to drive the change management strategy across multiple workstreams and the business units. This is an opportunity to be a key player in a high-impact business transformation project that will shape the future of our organization. As the program evolves, each lead will be asked to support both workstream (R2R, O2C, S2P, ARIBA, P2S) and business unit change needs as required. They will partner with functional and technical teams to ensure successful adoption of new systems, technologies and business processes, aligning with overall project goals.

Requirements

• Minimum of 12+ years’ experience in managing and integrating Change Management and a bachelors degree in Business Administration, Organizational Development or related discipline or equivalent combination of related work experience and schooling in lieu of degree
• Change Management experience in business process workstreams and integration

Nice To Haves

• Experience leading large-scale transformation
• Experience working in any of the PST workstreams or Ariba
• Change Management certification (e.g., Prosci or equivalent)
• Experience in ERP implementation projects (e.g., SAP, Oracle, Microsoft Dynamics)
• Proven ability to manage complex stakeholder environments and drive organizational change at multiple levels
• Experience with Strategic Planning and Strategy to Action activities
• Ability to Travel up to 25%

Responsibilities

• Lead the change management efforts for one or more business process workstreams (R2R, S2P, P2D, O2C, ARIBA)
• Integrate Change Management strategy and framework into business units through direct support of planned deployments
• Identify and mature changes and impacts at the global and local level and drive the development of related mitigation plans.
• Ensure readiness by executing change management plans, including stakeholder analysis, communication strategies, and training needs assessments
• Collaborate with workstream owners, project managers, and other functional leads to align change management activities with project goals, and milestones
• Identify and document initial changes and impacts throughout design and planning phases.
• Refine and mature changes and impacts to reflect future state readiness requirements.
• Apply change management principles to develop mitigation, training and other action plans to support local readiness for deployments
• Identify key stakeholders and manage relationships to ensure engagement, readiness and buy-in throughout the transformation process
• Conduct impact assessments to determine change readiness and understand how program changes will affect key stakeholder groups
• Facilitate discussions with business unit leaders and employees to address concerns, manage resistance, and encourage adoption of new processes
• Work closely with other change management team members to ensure consistent messaging and coordination across workstreams
• Partner with the OCM Communications Lead to design and deliver targeted communication plans, tailored to the needs of different stakeholder groups
• Partner with the OCM Training Lead to ensure training is developed and delivered effectively
• Act as a change advocate, ensuring that communication materials and training programs are aligned with the change management goals of the project
• Build and manage a network of change champions across your area of responsibility to facilitate change at all levels, acting as key points of communication and support
• Coach managers and supervisors on how to effectively manage their teams through change
• Measure and track the progress of change adoption, identifying risks and addressing gaps as they arise.
• Collect feedback and adjust change management approaches to improve user readiness and adoption outcomes.
• Provide ongoing support to business units during go-live and sustainment phases to reinforce new processes and system usage.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director