Associate Design Operations

TEKsystemsPhoenix, AZ
13h$40 - $40Hybrid

About The Position

As a Senior Associate in Design Operations you enable colleagues to do their best work by encouraging collaboration, defining best practices, and mitigating risk. You will support the team at large by collaborating with, and learning from, more Senior team members working across a broad range of product journeys and team programs.

Requirements

  • As a Senior Associate in Design Operations you have at least 3 years experience in a role dedicated to improving ways of working that resulted in increased efficiencies, collaboration, and partnership.
  • You have worked in a design, product, or engineering organization, or have partnered directly with design, product, or engineering in such an organization
  • You have helped shape new processes that have impact to team health and practice maturity
  • You advocate for and facilitate collaboration among partners and teams
  • You are able to regularly identify problems, opportunities, and next steps
  • You have strong written and verbal communication and are able to document and share processes and activities in an engaging way
  • You have consistently learned and applied new skills and methodologies relevant to your role
  • You are familiar with Jira, Confluence, Slack, Mural, and Airtable - or similar tools
  • Business Process Improvement
  • Communication Management
  • Innovation & Change Management
  • Knowledge Management
  • KPI/Metric Design
  • Requirements Management
  • Resource Management
  • Standards Management
  • process improvement
  • business process improvement
  • Design
  • jira
  • confluence
  • process management
  • figma
  • product design
  • visual design
  • design system
  • Ux design

Nice To Haves

  • Design backgrund, understanding the language and processes is very important to him

Responsibilities

  • Cocreates project scopes, timelines, and processes in partnership with colleagues
  • Communicates with cross-functional teams regularly, and facilitates alignment and decision making throughout the project lifecycle
  • Utilizes productivity tools regularly and consistently to others informed
  • Partners with Senior team members in the implementation, adoption, and refinement of process by co-leading artifact creation, training, and feedback gathering
  • Understands the end-to-end user experience lifecycle and consistently identifies and prioritizes opportunities to mitigate pain points, risk, and inefficiencies
  • Contributes to and upholds our practices by adopting and advocating for the use of existing systems, frameworks, and methods that support team goals, health, and maturity of practice
  • Makes recommendations that inform operational prioritization
  • Facilitates working sessions with peers and partners

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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