Digital Technology (DT) - Associate Data Informatics Analyst Intern

ServiceNow•Santa Clara, CA

38d•$41

About The Position

As ServiceNow continues its unprecedented growth on the path to becoming the Defining Enterprise Software Company of the 21st Century, we are further establishing our advanced data and analytics capabilities. ServiceNow is seeking a proactive, passionate, analytical team members to help deliver the most strategic insights to the company. Business Insights Analyst interns will join a team that proactively monitors the real-time health of the business to ensure the company leadership has the right insights and recommendations to grow and scale the company. This career path is a hybrid of traditional roles in strategy, analytics, research, and data visualization - requiring a mix of strategic thinking, data analysis, and business operations skills. The ideal candidate is relentlessly curious, has high analytical capability and is passionate about creating innovative analysis to understand trends and identify opportunities. This individual is energized by finding actionable insights and forming recommendations using massive quantities of data, and derives joy in finding signal among the noise.

Requirements

Current enrollment in a full-time bachelor's program in Computer Science or a related discipline at an accredited university.
Graduating December 2026, or later.
Coursework in an analytical field (e.g., Mathematics, Computer Science, Statistics, Business or a related field).
Self-starter with a high degree of motivation to go above and beyond the task at hand. Demonstrated passion for connecting the dots, digging deeper to uncover stories and trends in data, with a keen eye for detail.
Exceptional verbal and written communication skills and ability to engage effectively at all levels of the organization, to both technical and non-technical audiences.
Demonstrated ability to work collaboratively
SQL skills with the ability to perform effective querying involving multiple tables and subqueries.
Experience with Tableau and/or Power BI (or similar analytical packages) required.
Advanced Excel and PowerPoint skills.

Nice To Haves

Experience with R, SAS, or Python a plus.

Responsibilities

Proactively uncover trends and anomalies, understand relationships, and develop actionable insights from analysis that will drive business decisions and actions, help us understand quarterly performance and improve our go-to-market motions.
Apply expertise in quantitative analysis and presentation/visualization of data to see beyond the numbers; transform raw data into actionable insights and communicate succinct, relevant recommendations to drive action from both technical and non-technical senior leaders.
Partner with team members to prepare analysis and recommendations for strategic and operational decision-making across a variety of GTM functions.
Create and apply standard frameworks to better understand and monitor key business priorities. Contribute solutions to improve monitoring and alert systems for Data and Analytics.
Develop quick utility dashboards and reports to help accelerate and scale insights delivery