Associate, Dasher & Logistics - Dasher Financial Strategy & Operations

Doordash • Austin, TX

41d

About The Position

The Dasher & Logistics team supports the millions of Dashers who power DoorDash's marketplace. We're building the world's leading last-mile logistics platform - and to succeed, we'll need to disrupt ourselves along the way. The Dasher Financial team is one such disruption: we are building fintech products that best serve the needs of Dashers and gig workers like them. From instant access to earnings, to innovative bill pay and savings products, to credit-building tools, our goal is to create the financial system of record for Dashers. We are early in this journey - launching and scaling zero-to-one products that redefine how Dashers interact with their money. We are looking for an Associate, Strategy & Operations to join our Dasher Financial team. This role is about building the operations of a bank program at scale - a bank product that is already used by millions of Dashers each month. Unlike traditional banks that feel slow and impersonal, our ambition is to build a financial product that is fast, intuitive, and genuinely supportive - one that helps Dashers not just hold money, but actively improve their financial health. To deliver on that promise, we need exceptional operators who can take tough operational problems, turn them into clear plans, and drive them to completion. Dasher Financial is an ambitious bet - building fintech products for the future of work. For someone with a strong foundation in problem solving who wants to grow into a future operator or general manager, this is a rare opportunity to learn by doing in a zero-to-one environment.

Requirements

• You have 2-3 years of experience and have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience)
• You have exceptional problem-solving skills and back your decisions with data (comfortable pulling SQL or modeling in Excel)
• You're curious, driven, and comfortable with ambiguity
• You want to learn fast and take ownership
• You have a Bachelor's Degree in a related field

Responsibilities

• Take ownership of discrete operational problems in our banking products (e.g., disputes, compliance workflows, bill pay reliability).
• Create structured plans and rally cross-functional teams to deliver results.
• Ensure our products are not only compliant and resilient, but also seamless and delightful for Dashers.
• Play a central role in scaling Dasher Financial from a zero-to-one product into a category-defining fintech business.
• Analyze & problem-solve: Break down ambiguous problems, run analyses, and recommend solutions that improve adoption, retention, and trust.
• Drive execution: Own and deliver discrete projects that move our key metrics (e.g., deposits, bill pay adoption, dispute resolution SLA).
• Experiment & learn: Design and test hypotheses, measure impact, and help scale what works.
• Collaborate: Work cross-functionally with Product, Engineering, Analytics, Marketing, and Legal to launch and improve initiatives.
• Grow fast: Build the toolkit of a future operator/GM by working on zero-to-one fintech problems in a high-growth environment.

Benefits

• comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees