Senior Associate (Strategy Lead) - Interview Strategy & Logistics

Capital One • McLean, VA

5d

About The Position

Senior Associate (Strategy Lead) - Interview Strategy & Logistics Capital One’s interview Strategy & Logistics (ISL) team is a critical service provider for Talent Acquisition (TA) and their goal of attracting top talent to change banking for good. ISL focuses on delivering a great candidate experience, providing trusted interview reads for hiring managers, and engaging our interviewers. We’re looking for a dynamic and strategic team leader to continue building on momentum to implement high-impact changes in TA. As a Senior Associate (Strategy Lead), you will manage a team of coordinators that deliver the logistical and scheduling support for candidate interviews within a specific Line of Business (LOB). Strategy Leads partner with TA counterparts, leveraging data to design and execute the strategy for interviewer supply and demand planning and quarterly scheduling, while tracking progress and anticipating emerging needs. Success in this role requires a proactive, results-driven, and highly customer-focused approach. You're a strong communicator, comfortable collaborating and engaging with a variety of stakeholders and leaders. Your exceptional teamwork and interpersonal skills will enable you to drive change and thrive in a dynamic environment.

Requirements

• High School Diploma, GED or equivalent certification
• At least 1 year of People Management experience
• At least 1 year of Human Resources or Business experience

Nice To Haves

• Bachelor’s Degree
• 1+ year of experience in Project or Process Management
• 1+ year of data analysis experience
• 1+ year of experience in interview scheduling management

Responsibilities

• Serve as a strategic thought partner on ISL matters for your LOB, advising both internal and external teams and stakeholders
• Monitor and analyze data that drive improvements, and enhance value
• Manage a team of FTEs and contractors, providing direct coaching for problem resolution, developing training initiatives, and fostering growth and skill development.
• Deliver staffing and budget management practices that ensure consistent capacity alignment and service level delivery
• Identify, lead, or support ISL projects that deliver measurable value

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees