Associate, CRM Technology Engineer

Revantage, A Blackstone Portfolio Company • New York, NY

40d • Hybrid

About The Position

Who We Are Revantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services. With a corporate purpose of ‘In Pursuit of Better,’ Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Headquartered in Chicago, the company’s footprint extends across North America, Europe and Asia Pacific. Rooted in a commitment to collaboration and inclusivity, Revantage goes beyond traditional corporate services and acts as a trusted partner. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive. What We Value: Our Culture Our people are our most important asset, enabling Blackstone portfolio companies and investments to scale and thrive. Together, we foster a workplace where everyone can be themselves, enabling them to do their best work. At Revantage, we have exceptional people who live our values and help us pursue better every day. We offer dynamic and meaningful work, competitive compensation, benefits and flexibility. We listen and take action to ensure our organization evolves to reflect our employees’ voices and support an inclusive culture. Our demonstrated commitment to our people and collaborative culture have earned us numerous awards as a top employer. Our culture is built on our shared core values and commitment to be: Learners – We learn from our challenges and successes Leaders – We commit to continuous improvement Enthusiasts – We face challenges with optimism and believe anything is possible Achievers – We expect high standards for ourselves and enable the success of our teams Partners – We deliver value and positive impact to our partners Grow your career with us. As a member of our team, you'll gain hands-on experience in the real estate industry and benefit from a supportive environment that fosters personal and professional growth. Why This Role Is Valuable Microsoft Dynamics is a critical tool that allows several of our Portfolio Companies to efficiently run their business, deliver on customer requests, manage operations, and add customer value. This role is at a key intersection of IT and the business and is a prime example of IT enabling the business.

Requirements

• Undergraduate degree in a technical field or heavy work experience in a similar environment.
• 3+ years experience customizing and extending Microsoft Dynamics 365.
• Experience managing the Power Platform and building flows in Power Automate.
• Experience with web resources, Deployment Pipelines, and solution management.
• Proficient in C#, JavaScript, plugin development, and the Dynamics 365 API
• Experience working with a helpdesk ticketing system (e,g. Service Now, Zoho, Zendesk).
• Excellent communication and writing skills.

Nice To Haves

• Microsoft Dynamics certifications
• Experience with the Field Service Mobile App
• Proficient in SQL or other languages
• Agile software development experience

Responsibilities

• Leading a team of developers by guiding implementation, assisting with technical documentation, and creating solutions for complex business processes.
• Designing, developing, and configuring Dynamics 365 environments, serving as the subject matter expert.
• Troubleshooting and resolving user submitted tickets and managing helpdesk resources.
• Managing solutions and deployments of new features, enhancements, and integrations.
• Advising our portfolio companies in the best practices, leveraging new Microsoft features and releases.
• Working closely with business users to identify requirements and create solutions to business problems.
• Translating business requirements into technical solutions that can be executed on and delivered.

Benefits

• Competitive salary, overall compensation, and 401(k)
• Work-life balance offerings include: Hybrid Work Policy Productivity Hours – weekly meeting-free work time Summer Fridays Work From Anywhere Month
• In-house and external learning & development opportunities
• Generous health insurance and wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level