Sr. CRM Engineer

BASYS Processing•Lenexa, KS

2d•Hybrid

About The Position

Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve challenges head-on and raise the bar for ourselves and each other every day. If youre energized by meaningful work and motivated to make a real impact, youll feel right at home here. We personalize payments and elevate service so our clients can grow with confidence. And were building a company where innovation, care and accountability shape how we work: together. Summary Come join an evolving Technology team that is leading innovation across all departments at Basys; responsible implement and support the CRM platform; to drive efficiency, metric observation, and process automations with current and future technology products . Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision, and values of the organization. Highly skilled Software Engineers will consider all aspects of the project, and be able to gather requirements, design applications, develop and create automated testing for features delivered.? Our ideal candidate is an experienced Salesforce developer who has the skills to design, configure and develop custom solutions as part of an Agile development team building enterprise-grade CRM systems.

Requirements

Strong interpersonal skills, conducive to team development
Works independently, has good judgment and consistent follow-through
Ability to work effectively across a variety of internal partners
Ability to communicate technical concepts in business terms
Strong written and verbal communication skills
Deep knowledge and experience in the Salesforce platform (Sales Cloud, Service cloud, and Experience Cloud at minimum)
Advanced Salesforce development (Apex, Lightning Web Components, Flow)
Strong understanding of enterprise system design, API architecture and integration patterns
Willing to participate in on-call process.
Bachelor's degree in computer science or equivalent.
6+ years of non-internship related experience (5+ years of experience in lieu of a degree).
4+ years of experience (6+ years of experience in lieu of a degree) in software and application development with a basic understanding of .NET, C#, JavaScript, React, and SQL Server, and skilled in Object-Oriented programming principles and practices.
Proficiency in database technologies and the ability to write APIs, including API Development using .NET Core and API Management Tools.
Strong JavaScript / Typescript (LWC, integrations)
Expertise in application security, encompassing frameworks such as OAuth and OWASP best practices
Experience in managing and leading projects.
Proficiency in automated unit and functional testing.
Proficiency in Microsoft Office Suite.
Solid understanding of development processes and the full software development lifecycle; strong knowledge of Agile methodologies
Excellent process orientation, planning, organizational, and problem-solving skills with the demonstrated ability to design effective business solutions.
Experience generating and documenting requirements and/or user stories and documenting work/code with process workflows, architecture diagrams, and design documents.

Nice To Haves

Expertise with Azure services and cloud computing is a plus.
Knowledge of Financial or Bankcard industries and its procedures is a plus.

Responsibilities

Participates in Agile ceremonies, such as daily stand-ups, iteration planning, demos retrospectives, program increment planning, etc.
Analyze, design, code, debug, test and modify new software and/or enhancements while considering software abilities.
Create strategic technical designs for small scope projects within team.
Provide high-level architecture guidance and develop specifications to resolve software problems.
Consult with stakeholders on current functionality and complexity of adding features.
Estimate effort for current and future projects of small to medium scope.
Debug complicated issues that span multiple systems, involve complex business logic or low-level problems.
Propose and lead process improvement projects for development, deployment, or application monitoring.
Share knowledge within team through mentorship, coaching, technical talks and blogs
Participates in Agile Ceremonies (standups, sprint planning, retrospectives)
Provides escalated technical support to internal users among a variety of product categories, resolving issues according to prescribed standards and procedures as needed with new accounts.
Works collaboratively with the Leadership Team.
Work within departments to oversee progress to processes to ensure efficiency.
Work with other Operations Managers as needed.
Assist Sales Agents and Sales Managers as necessary.
Influences and educates stakeholders by prototyping, performing demos and promoting platform capabilities.
Develops, mentors, and coaches other CRM administrators and engineers
Collaborates across engineering, admins, product and business stakeholders
Completes other assigned duties as requested.