Associate Creative Director

Mass General Brigham • Somerville, MA

1d • Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Mass General Brigham is looking for an Associate Creative Director who leads from the front—elevating the work by elevating the team. You’ll play a key role in bringing the brand to life across a world-class healthcare system, finding new and compelling ways to tell stories that connect people to the care they need. This role partners closely with the Executive Creative Director to bring the brand vision to life, while owning the day-to-day creative output. You’ll lead projects, mentor talent and ensure every piece of work is thoughtful, impactful and on brand. It’s an opportunity to shape creative in an organization driven by purpose—improving lives through better health.

Requirements

• Bachelor's Degree Related Field of Study required
• 8+ years of marketing experience with a proven track record of success required
• 10+ years of experience in a creative or agency environment
• 7+ years leading and developing creative teams
• A strong portfolio that demonstrates concept, craft and storytelling across channels
• Proven success leading projects and teams in fast-paced environments
• Strong leadership skills with experience managing, mentoring, and developing high-performing teams
• Excellent communication skills and a collaborative mindset
• Strong analytical skills, with the ability to interpret data and develop actionable insights
• Proven experience in planning and executing successful marketing campaigns, product launches, and promotions
• Knowledge of marketing technology and tools, such as marketing automation software and CRM systems
• Ability to work independently and within a team, with strong organizational and project management skills

Responsibilities

• Manage, mentor and inspire a team of designers and creatives, creating an environment where great ideas thrive
• Provide clear, actionable feedback that pushes the work—and the team—forward
• Support career growth through coaching, development and hands-on guidance
• Foster a culture of collaboration, accountability and creative excellence
• Oversee projects from brief to final delivery, ensuring high-quality, on-brand execution across all channels
• Be proactive in concepting, design direction and refinement—setting the bar for craft and storytelling
• Balance multiple projects and priorities while maintaining creative integrity and deadlines
• Partner with cross-functional teams to turn objectives into compelling creative solutions
• Lead day-to-day project management for the creative team, ensuring smooth workflows and clear communication
• Manage timelines, resources and deliverables across a range of fast-moving projects
• Collaborate with external partners, freelancers and vendors to extend team capabilities when needed
• Bring fresh thinking and new perspectives to every brief
• Stay plugged into design trends, tools and cultural shifts—and translate them into meaningful work
• Encourage experimentation and thoughtful risk-taking within the team

Benefits

• comprehensive benefits
• career advancement opportunities
• differentials
• premiums
• bonuses
• recognition programs designed to celebrate your contributions and support your professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Senior