Associate, Client Success

dentsu•New York, NY

8d•$45,000 - $55,000

About The Position

Amplifi is dentsu’s commercial innovation arm: we amplify the craft of the network, delivering incremental value and measurable outcomes. Amplifi builds growth solutions that drive effectiveness, efficiency, and impact for clients. The Amplifi team is organized into the following core practice areas that all work together to deliver against the Amplifi vision: Client Success identifies client needs/opportunities, ensuring that both internal teams and clients clearly understand the value of Amplifi’s solutions. The team plays a pivotal role in aligning Amplifi’s offerings with client objectives, integrating the right partnerships and solutions to drive measurable impact. Commercial leads Amplifi’s overarching commercial strategy—identifying, negotiating, and activating premier partnerships that power our best-in-class solutions and deliver diverse revenue growth Solutions leads the sourcing, development, and commercialization of innovative new products and services to solve client challenges and deliver measurable value for both clients and dentsu. Activation implements Amplifi solutions with a performance-first mindset—executing, optimizing, and reporting on campaigns across platform and direct channels to deliver the best outcomes for all (sanpo yoshi). Data, Technology & Analytics drives Amplifi’s product, data, and analytics initiatives to ensure the effective implementation of our solutions and data driven tools Revenue Operations designs and implements the infrastructure that protects and grows Amplifi’s revenue—ensuring accurate revenue recognition and compliant processes across all partnerships and programs. Business Strategy shapes & drives the strategic direction of the Amplifi organization, connecting the dots between our big picture goals and the day-to-day work across all teams. Role Summary: The Associate is responsible for supporting with the execution and stewarding of media buys. As an entry level position, the Associate represents the start of a media career and is highly supervised by an Associate and will be primarily focused on the media execution process. This position is essential in the day-to-day tactical management of the investment program and requires an individual that works well in a team-based, fast paced, detail-oriented environment. While advanced Media knowledge is not required, the successful Associate is resourceful and demonstrates the initiative to participate in advanced projects. This hire is eligible to attend Media Basics School offered twice a year. The Associate position is training-intensive. Aptitude for learning new skills (both technical and organic) and procedures is essential. The Associate is expected to be an active participant, increasing participation over time in the position. The Associate is also encouraged to contribute ideas and insights that will benefit our clients and team.

Requirements

Bachelor’s Degree
0-1 years industry experience
Understanding of, and a desire to learn more about Media Buying
Advanced computer skills (MS Word, Excel, PowerPoint)
Ability to learn server-based software and tools
Demonstrates passion and curiosity for media investment

Nice To Haves

Proficient knowledge with Media Buying tools/software (i.e. DDS)
Demonstrated ability to work autonomously and manage multiple tasks

Responsibilities

Buying and Execution: Interface and assist Senior Associate and Manager with day to day workloads Input buys into the given system per the given media focus Proactively tracks delivery and performance of client media schedules Responsible for the interaction with vendors regarding all media activity Identify and resolve billing discrepancies Prepare a variety of reports for clients & client teams Demonstrate multi-tasking ability, keep multiple projects on-track, structuring and executing work
Client & Internal Relationships: Support Senior Associate in preparing and delivering work to clients Assists Senior Associate in maintaining client budget levels Assist Senior Associate in communicating with billing department and account teams Attends status meetings when appropriate Manage relationships with external client vendors alongside Senior Associate May be responsible for informing buying staff/clients of new opportunities or issues Participates and contributes in face-to-face internal client teams and vendor meetings Engages with all work-related contacts in a professional & respectful manner Possesses mature and professional business acumen in personal and written communications
Strategic Thinking & Leadership: Maintain constant presence in marketplace in order to learn new and innovative ideas that can be presented to management for new deal opportunities Actively seeks solutions to issues related to media buying tools such as DDS, Prisma, preemptions and makegoods with client’s media schedules As appropriate, recommend improvements to internal workflow to improve efficiency Keep current with market research (industry periodicals, email newsletters, websites, etc.) Demonstrate active listening skills and ability to apply learnings over time Recognize potential issues and problems, know when to escalate and propose solutions, where possible Take clear ownership of assigned tasks
Communication Skills: Practice good listening skills and takes copious notes Express oneself clearly and concisely in oral communications Write in a clear, compelling and concise manner Organize ideas and information logically and sequentially