Associate Client Manager

LexisNexis•Dayton, OH

About The Position

LexisNexis Legal & Professional, a part of RELX, is a global provider of information-based analytics and decision tools, serving customers in over 150 countries with 11,800 employees. The company is a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, utilizing ethical and powerful generative AI solutions with a flexible, multi-model approach. This role involves managing, protecting, and growing revenue through the sale of LexisNexis products, services, and content to both prospects and existing customers. The position requires supporting customers to resolve issues and collaborating cross-functionally to achieve common goals.

Requirements

Have great successful sales experience
Display excellent Business-to-business sales experience
BS/BA degree and/or 10+ years of sales experience
Demonstrate proven success negotiating contracts and closing business
Have experience interacting with C-level corporate executives
Display previous field account management and marketing experience
Have solid communication, interpersonal and presentation skills
Be able to effectively partner and collaborate across teams
Have the ability to travel on occasion (nominal, estimated at less than 10% of the time)

Responsibilities

Meeting or exceeding monthly and annual sales goals
Identifying, targeting and maximizing revenue and growth opportunities
Developing solid relationships with key customer contacts and decision makers
Taking responsibility for the overall health and status of the customer relationship
Providing customer feedback to internal partners regarding product or content issues
Negotiating and renegotiating contracts resulting in an aligned objective
Gathering customer and market insights ensuring we meet the customer needs and reporting this against our goal