Associate Claims Representative
About The Position
Associate Claims Representatives handle entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely. Associate Claims Representatives are enrolled in a structured training program that is designed to promote professional development and advancement within our company through extensive hands-on training, as well as educational resources to gain a strong foundation of industry knowledge. Successful Claims Adjusters will excel in this role and be prepared for future roles within Concord Group Insurance.
Requirements
- Associate’s degree required; bachelor’s degree preferred, or equivalent industry exposure/experience
- Ability to succeed with key training milestones
- Apply basic problem resolution skills and effective interpersonal skills
- Read, interpret, and respond to documents such as insurance policies, procedure manuals, and legal documents at a foundational level
- Accurately solve mathematical problems, including basic geometry (area and volume) and financial statements (such as accuracy in sums and unit costs)
Nice To Haves
- bachelor’s degree preferred
Responsibilities
- Investigate, evaluate, and settle entry-level insurance claims
- Study insurance policies, endorsements, and forms to develop foundational product knowledge
- Learn and comply with Company claim handling procedures
- Develop claim negotiation and settlement skills
- Meet and communicate with claimants, legal counsel, and third parties
- Develop specialized skills including but, not limited to estimating and use of designated computer-based programs for loss adjustment
Benefits
- medical
- vision
- dental
- life insurance
- disability insurance
- a generous paid time off program for vacation, personal, sick time, and holiday pay
- parental leave
- adoption assistance
- fertility treatment assistance
- a competitive 401(k) plan with company match
- gym member/fitness class reimbursement
- additional resources and programs that encourage professional growth and overall wellness
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
251-500 employees
