Associate Claims Administrator

North Risk Partners • Mendota Heights, MN

35d • $26 - $33

About The Position

The Associate Claims Administrator is responsible for supporting the claims process by reviewing, verifying, and processing insurance claims in accordance with company policies and regulatory guidelines. This role involves data entry, documentation management, and communication with internal teams and external stakeholders to ensure timely and accurate resolution of claims. The position requires strong attention to detail, organizational skills, and the ability to work in a fast-paced environment while maintaining a high level of accuracy and customer service.

Requirements

• A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 2 years in property & casualty insurance
• Active property & casualty insurance license (Or ability to maintain within first 90 days)
• Excellent oral and written communication skills
• Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively
• Thorough knowledge of commercial insurance coverage and claims processes
• Ability to work in a fast-paced environment
• Maintain internal and external relationships with professionalism
• Proficiency in CRM software and Microsoft Office suite

Nice To Haves

• Knowledge of ModMaster and basic concepts is a plus

Responsibilities

• Assist in servicing claims on behalf of clients in all lines of commercial insurance in accordance with agency workflow and procedures
• Take calls regarding new claims and enter information into the system while submitting claims to carriers
• Work with insurance carriers to obtain the best claim resolution
• Enter claim acknowledgements, payments, or closures into the system
• Follow up on requests from insureds and claimants on status of claims
• Scan and enter all mail pertaining to claim updates
• Run claim recap reports for Risk Advisors
• Proactively respond to daily client correspondence in a quick and accurate manner
• Assist Claims Administrators and Senior Claims Administrators on larger accounts when necessary
• Collaborate with risk advisors to identify claims issues, potential solutions, strategies and services for clients
• Prepare and analyze loss history, experience modifications, and claim reports
• Maintain internal and external relationships with professionalism
• Participate in client meetings as necessary
• Attend and actively participate in agency service training meetings
• Continue professional development; pursue and maintain professional designations if applicable

Benefits

• health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan
• continuing professional education and development
• volunteer time off
• paid time off
• paid holidays
• hybrid work opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 251-500 employees