Associate Chief Medical Information Officer (ACMIO) - Ambulatory (General Internal/Family Medicine)

Boston Medical Center • Boston, MA

27d • Hybrid

About The Position

The Associate CMIO - Ambulatory is the physician leader responsible for advancing outpatient clinical informatics across our enterprise. This role drives safe, efficient, and equitable ambulatory care by aligning Epic EHR tools, clinical workflows, regulatory requirements, and digital innovation. Partnering with operational leaders, IT, and the Office of the CMIO, the Associate CMIO delivers measurable improvements in provider experience, patient outcomes, and value-based performance.

Requirements

• MD or DO with active, unrestricted Massachusetts medical license (or eligibility and commitment to obtain prior to start).
• Board certification in General Internal Medicine.
• Fixed allocation of 0.5 FTE clinical practice (Internal Medicine) and 0.5 FTE informatics/IT leadership.
• 5+ years of progressive leadership experience in clinical informatics, including ambulatory EHR optimization.
• Demonstrated success leading multi-disciplinary governance bodies and managing system-wide change.
• Experience supervising or mentoring physician informaticists or leading enterprise-level informatics programs.
• Deep Epic ambulatory knowledge (SmartTools, order sets, Health Maintenance, Reporting Workbench, Caboodle).
• Track record of using analytics, workflow data, and outcomes measurement to drive measurable improvement.
• Systems thinker with excellent facilitation and stakeholder management skills.
• Clear, executive-level communicator with the ability to prioritize effectively.
• Strong analytical orientation; skilled in leveraging EHR telemetry, workflow data, and outcomes.
• Commitment to equity, inclusion, and patient-centered design.

Nice To Haves

• Epic Physician Builder certification (or willingness to obtain within first year).
• AMIA 10x10 or equivalent informatics training (to be completed within first two years if not already held).
• Master's in informatics or ABPM Clinical Informatics subspecialty board certification/eligibility.
• Experience with value-based care, community health/FQHCs, Community Connect, or AI/ambient documentation tools.

Responsibilities

• Co-develop the ambulatory informatics roadmap aligned with enterprise strategy and value-based care goals.
• Chair or co-chair governance forums such as the Ambulatory User Group and digital patient-facing initiatives.
• Establish standards for documentation, order sets, SmartTools, Health Maintenance rules, and referral workflows.
• Lead provider-centric workflow redesign to reduce burden and improve usability.
• Oversee optimization pipelines with IT Applications, ensuring rapid feedback loops and measurable outcomes.
• Partner with Population Health, Quality, and Revenue Cycle teams to operationalize registries, care-gap closure, and dashboards.
• Align Epic build and analytics with regulatory programs (UDS, MIPS, HEDIS, etc.).
• Govern clinical decision support with clear processes that minimize alert fatigue.
• Ensure compliance with privacy, security, documentation, and coding standards.
• Lead and mentor physician informaticists and service-line champions.
• Support pipeline development through GME/faculty by building an informatics trainee pathway.
• Provide routine updates to the Office of the CMIO, CMOs/Chairs, and ambulatory leadership.
• Deliver concise executive summaries highlighting risks, decisions, and impact.

Benefits

• Boston University Chobanian & Avedisian School of Medicine (BU-CASM) offers a competitive salary commensurate with academic training and practice experience. We continue to evaluate our compensation plan to remain one of the most competitive in salary and benefits.
• Our staff receive a highly competitive salary and generous benefits that include paid vacation, sick time, parental leave, and CME expenses.
• Faculty members and their dependents qualify for greatly reduced tuition at Boston University, ranked among the top 50 universities in the US.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Hospitals
• Education Level: Ph.D. or professional degree
• Number of Employees: 1,001-5,000 employees