Associate, Case Management Programs

Oscar Health Insurance•New York, NY

53d•Hybrid

About The Position

You will be responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management, implementation and communication skills with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Senior Manager, Case Management Programs. Work Location: This position is based in our NYC office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $98,400- $129,150 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Requirements

3+ years of experience in program management
2+ years of experience in delivering projects / programs independently and within a team environment
Experience using data and metrics to drive improvements in programs
Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support

Nice To Haves

Experience / background in a fast-paced operations environment
PMP Certifications or Program Management Certifications
Lean/Six Sigma Certifications
Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)

Responsibilities

Oversee and proactively identify optimization and continuous improvement of program(s).
Lead the end-to-end management of cross-functional implementations/projects, including detailed project plan creation, stakeholder engagement, and management of cross-functional relationships.
Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics.
Collaborate with all relevant internal and external stakeholder groups to formulate implementation, communications, and program strategies for successful change management and risk mitigation initiatives.
Present to senior leadership on workflow decisions, metrics, and program value.
Mentor team members and promotes colleagues' growth and professional development
Compliance with all applicable laws and regulations
Other duties as assigned