Associate, Care Navigation Programs
About The Position
You will work with internal Network and Clinical teams representing the needs and interests of the department in company wide initiatives. You will focus on project management, implementation, data analysis and communication skills with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Senior Manager, Clinical Operations. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.
Requirements
- 3+ years of experience in program management in a healthcare environment
- 2+ years of experience in delivering projects / programs independently and within a team environment
- 2 + years experience using data and metrics to drive improvements in programs advance google suite, big query, and/or excel
- Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support
Nice To Haves
- Experience / background in a fast-paced operations environment
- Master's Degree
- Experience using SQL
- PMP Certifications or Program Management Certifications
- Lean/Six Sigma Certifications
Responsibilities
- Lead the end-to-end management of cross-functional implementations and projects. This includes creating project plans, engaging stakeholders, and managing cross-functional relationships to drive collaboration. Additionally, it involves mitigating edge cases and ensuring completion.
- Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics and assisting in development of departmental metrics and implementation of mitigation strategies
- Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
- Mentors team members and promotes colleagues' growth and professional development
- Compliance with all applicable laws and regulations
- Other duties as assigned
Benefits
- employee benefits
- participation in Oscar's unlimited vacation program
- annual performance bonuses
- medical, dental, and vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
