Associate Benefit Advisor

eHealth

1d • $20 • Remote

About The Position

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. Who We Are: At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. Do you have a passion for helping others? Do you enjoy providing solutions to complex customer needs? Are you looking for a company that offers support and advancement opportunities while working from home? If so, our Associate Benefit Advisor role may be for you! eHealth, the leading private online marketplace for health insurance, is growing and looking for customer centric, career-driven individuals interested in launching a career within the insurance industry.

Requirements

• You are able to obtain your resident state health insurance license or currently possess an active health insurance license.
• You bring prior sales experience or a strong desire to learn and grow in a sales-focused role.
• You are tech-savvy, comfortable managing multiple systems at once.
• You are coachable, teachable, and receptive to ongoing feedback and development.
• You demonstrate a high level of integrity with a strong customer-first mindset.
• This is a sales role in a call center environment, handling both inbound and outbound calls throughout the day.
• Calls are recorded and monitored, and success is measured by meeting daily sales metrics and performance goals.
• Must be able to work between 5:00 AM–5:00 PM PST, including weekends, with extended hours during Annual Enrollment (October 15–December 7).
• This is a licensed, regulated position; employment is contingent on required licensing and passing extensive background checks, including criminal and credit history.

Responsibilities

• Guide beneficiaries through one of the most important purchasing decisions of their lives: selecting the right health insurance coverage.
• Listen to, consult with, and advise clients over the phone on available health insurance options.
• Partner with top national and regional health insurance carriers to ensure customers receive coverage that fits their individual needs.
• Build trust with customers by providing clear, accurate, and compliant guidance throughout the enrollment process.
• Complete initial training designed to prepare you for the state health insurance licensing exam.
• Participate in an additional six weeks of hands-on training to quickly build confidence and sales readiness.
• Demonstrate eHealth’s values in your behaviors, practices, and decisions.

Benefits

• Generous benefits include medical, dental and vision beginning on your first day of employment.
• 401K with matching.
• Tuition reimbursement.
• Employee stock purchase program.
• 12 company paid holidays and flexible time off (PTO for non-exempt).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed